SME Credit Card Lead

PayTech Nexus Ltd; Riyad Al Khabra; On-site; SAR 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a dynamic SME Credit Card Product Manager to lead the development and management of innovative credit card products tailored for small and medium enterprises. This role involves crafting strategies to grow the SME credit card portfolio, collaborating with cross-functional teams, and ensuring compliance with regulatory standards. The ideal candidate will have over a decade of experience in product management within the financial sector, demonstrating a strong analytical mindset and the ability to drive results. Join a forward-thinking company where your contributions will significantly impact the SME market and enhance customer satisfaction.

Qualifications

• 10+ years of experience in credit card product management, especially for SMEs.
• Strong understanding of financial products and regulatory environment in the Middle East.

Responsibilities

• Manage and scale SME credit card programs and develop growth strategies.
• Monitor credit risk and compliance with regulatory requirements.

Skills

Product Management

Strategic Planning

Risk Management

Analytical Skills

Communication Skills

Leadership

Customer Service

Education

Bachelor's degree in Business or Finance

MBA or relevant professional qualification

Job description

The SME Credit Card Product Manager will be responsible for managing and scaling our SME credit card programs, developing, and implementing strategies to grow the portfolio, and ensuring the profitability and sustainability of the business.

Key Responsibilities:

1. Product Management:
2. Develop and implement product strategies and initiatives to meet the needs of SME clients.
3. Design innovative credit card products and features tailored to the SME segment.
4. Collaborate with cross-functional teams including marketing, sales, and operations to launch and promote new products.
5. Monitor and analyze the performance of the SME credit card portfolio, including profitability, utilization, and customer satisfaction.
6. Identify trends, opportunities, and risks within the portfolio and develop strategies to address them.
7. Optimize pricing, fees, and rewards to maximize revenue and customer retention.

Scaling the Business:

1. Develop and execute growth strategies to expand the SME credit card business.
2. Identify and pursue new market opportunities and partnerships to increase market share.
3. Implement marketing and promotional campaigns to attract new SME clients and increase card usage.

Risk Management:

1. Monitor and manage credit risk, fraud risk, and compliance with regulatory requirements.
2. Develop and implement risk mitigation strategies and controls to protect the business and customers.

Stakeholder Management:

1. Build and maintain relationships with internal and external stakeholders, including SME clients, partners, and regulatory authorities.
2. Collaborate with sales teams to train and support them in promoting and selling SME credit card products.

Experience and Qualifications:

1. Bachelors degree in business, Finance, or related field; MBA or relevant professional qualification is a plus.
2. Minimum of 10+ years of experience in credit card product management, preferably in the SME segment.
3. Proven track record of managing and scaling SME credit card programs.
4. Strong understanding of the SME market, financial products, and regulatory environment in the Middle East.
5. Excellent analytical, strategic planning, and problem-solving skills.
6. Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
7. Excellent communication, presentation, and interpersonal skills.

Personal Attributes:

1. Results-oriented with a strong drive for achieving targets and KPIs.
2. Creative and innovative thinker with a passion for developing new products and solutions.
3. Team player with strong leadership and project management skills.
4. Customer-centric mindset with a focus on delivering exceptional service and value to SME clients.