Site Manager

Confidential -; Medina; Remote; USD 30,000 - 45,000; Full time

Job summary

A leading travel company is launching a new hotel booking website and is seeking dedicated professionals to join their remote team. Responsibilities include managing website operations, content, and customer support, requiring strong organizational and technical skills. A bachelor's degree and relevant experience in the tourism or e-commerce sectors are essential.

Qualifications

• Minimum 2 years of experience in hotel booking platforms or e-commerce.
• Strong knowledge of online booking systems.
• Excellent Arabic communication skills; English is an advantage.

Responsibilities

• Manage and supervise the website’s operations and content.
• Develop customer support strategies for seamless service.
• Work effectively in a remote team environment.

Skills

Communication skills

Problem-solving

Technical skills

Time management

Organizational skills

Education

Bachelor’s degree in Business Administration, IT, Marketing, Tourism

Tools

Content management tools

Automation software

Communication platforms

Job description

Job Description

• We are a leading travel company launching a new hotel booking website, and we are looking for dedicated professionals to join our remote team full-time (8 hours per day).
• Our goal is to provide the best online hotel reservation experience to our customers.
• You will be part of a dynamic team responsible for managing, supervising, and developing the website’s operations, content, and customer support to ensure seamless service and continuous growth.

Job Requirements

• Bachelor’s degree in a relevant field such as Business Administration, Information Technology, Marketing, Tourism, or related disciplines.
• Minimum of 2 years of practical experience in the relevant role, preferably in hotel booking platforms, e-commerce, or the tourism industry.
• Strong knowledge of online booking systems, content management, or customer support depending on the role.
• Good technical skills, including experience with content management tools, automation software, and communication platforms.
• Excellent communication skills in Arabic (both written and spoken); proficiency in English is a significant advantage.
• High organizational skills, time management, and commitment to working full-time hours.
• Ability to work effectively in a remote team environment and problem-solving skills.
• Responsible, flexible personality able to adapt to changing work requirements