Shift Leader

Vanderlande; Dammam; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading baggage handling company in Dammam is seeking a Shift Leader to supervise daily baggage handling operations. The role involves managing operational shifts, ensuring team productivity, safety, and quality, and maintaining strong collaboration with all stakeholders. Ideal candidates should have at least a high school diploma and 3 years of supervisory experience in operations and maintenance activities. Strong communication skills and knowledge of operational monitoring systems are preferred.

Qualifications

• 3+ years of supervisory experience in O&M activities.
• Experience in preparing operational and incident reports.
• Aviation or automated sortation systems experience preferred.

Responsibilities

• Lead and manage operational shifts efficiently.
• Monitor team performance and provide coaching.
• Ensure adherence to safety and quality standards.
• Prepare incident reports (daily/weekly/monthly).
• Supervise troubleshooting activities and resolve operational issues.

Skills

Strong communication

Organizational skills

Stakeholder management

Ability to coordinate teams

Operational efficiency focus

Education

High school diploma

Bachelor's degree (preferred)

Tools

SCADA

BPI

VIBES systems

Job description

Job Description

The Shift Leader will supervise daily baggage handling operations at Dammam Airport that to ensuring team productivity, safety, quality, and client satisfaction. The role emphasizes collaboration, operational excellence, and effective coordination with all stakeholders.

Operational/Supervisory profile

Position Summary

The Shift Leader will supervise daily baggage handling operations at Dammam Airport that to ensuring team productivity, safety, quality, and client satisfaction. The role emphasizes collaboration, operational excellence, and effective coordination with all stakeholders.

Job Title

Shift Leader

Shift leader II (Operational/Supervisory profile)

Key Responsibilities

• Lead and manage operational shifts efficiently.
• Monitor team performance and provide coaching.
• Ensure adherence to safety and quality standards.
• Coordinate with other shifts and management for seamless operations.
• Ensure adherence to the site internal policies and procedures including SOPs, SMPs, and Contingency planning.
• Prepare incident reports (daily/weekly/Monthly).
• Oversee maintenance schedules, including preventive maintenance, task distribution, and team coordination.
• Supervise troubleshooting activities and resolve operational issues promptly.
• Communicate effectively in English with all internal and external stakeholders.
• Maintain strong collaboration with all stakeholders and ensure client satisfaction.

Qualifications

• High school diploma minimum, bachelor is preferred.
• 3 years minimum of supervisory experience in O&M activities.
• Strong communication, organizational, and stakeholder management skills.
• Spoken, written, and reading English.
• Knowledge of SCADA, BPI, and VIBES systems for operational monitoring and data extraction.
• Experience in preparing operational and incident reports.
• Ability to coordinate teams, manage workflows, supervise maintenance, and oversee operational tasks.
• Strong focus on collaboration, client satisfaction, and operational efficiency.
• Aviation or automated sortation systems experience are preferred.