Services Technician- Heavy Machinery Exp

XCMG Trading Company Limited; Al Khobar, Dammam; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled technician to perform maintenance and repair on heavy machinery. In this role, you will diagnose mechanical issues, conduct preventive maintenance, and ensure compliance with safety standards. You'll collaborate with a dynamic team and provide exceptional customer support while staying updated on the latest technologies in heavy machinery. This position offers a chance to enhance your skills and contribute to a growing company in the vibrant Saudi Arabian market.

Qualifications

• Strong technical skills in diagnosing, repairing, and maintaining heavy machinery.
• Ability to read and interpret technical manuals, schematics, and diagrams.

Responsibilities

• Perform routine and preventive maintenance on heavy machinery.
• Diagnose mechanical, hydraulic, and electrical issues using diagnostic tools.
• Provide on-site technical support and communicate with customers.

Skills

Diagnosing heavy machinery

Repairing machinery

Using diagnostic tools

Problem-solving skills

Customer service skills

Reading technical manuals

Tools

Diagnostic tools

Hand tools

Power tools

Job description

Perform routine and preventive maintenance on a wide range of heavy machinery and equipment according to manufacturer guidelines.

Diagnose mechanical, hydraulic, and electrical issues using diagnostic tools and equipment.

Repair and replace defective parts, components, and systems to restore machinery to optimal working condition.

Conduct tests on machinery after repairs to ensure proper functioning and performance.

Troubleshooting and Diagnostics:

Use diagnostic tools and equipment to identify the root cause of machinery malfunctions and breakdowns.

Interpret technical manuals, schematics, and diagrams to understand equipment specifications and troubleshooting steps.

Provide accurate and detailed reports on diagnostics and repairs performed.

Installation and Commissioning:

Assist in the installation and commissioning of new machinery, ensuring correct setup and functionality as per specifications.

Perform initial tests and adjustments to ensure optimal performance.

Safety and Compliance:

Follow all safety protocols and procedures during maintenance and repairs, including the use of personal protective equipment (PPE).

Ensure compliance with local regulations, company policies, and safety standards.

Conduct regular inspections of tools, equipment, and workspaces to maintain a safe environment.

Customer Support and Communication:

Provide on-site technical support, troubleshooting, repairs, and maintenance to customers.

Communicate effectively with customers to explain technical issues and repairs, ensuring understanding.

Respond promptly to emergency service calls to minimize machinery downtime.

Documentation and Reporting:

Maintain accurate records of all maintenance and repair work, including parts used and diagnostic findings.

Prepare detailed service reports with recommendations for future maintenance or repairs.

Track parts inventory used during repairs and notify the parts department of shortages.

Continuous Learning and Teamwork:

Stay updated on the latest technologies, tools, and techniques related to heavy machinery maintenance and repair.

Attend training sessions and workshops to enhance skills and knowledge.

Collaborate with technicians, engineers, and other team members to ensure efficient operations.

Assist in training junior technicians and providing guidance as needed.

Additional Responsibilities:

Coordinate with internal departments such as Marketing, Operations, Parts, Service, HR, Finance, Warehouse, and Logistics for seamless operations.

Undertake additional tasks as assigned by management to support company goals.

Candidate Profile:

• Strong technical skills in diagnosing, repairing, and maintaining heavy machinery.
• Proficiency with diagnostic tools, hand tools, and power tools.
• Ability to read and interpret technical manuals, schematics, and diagrams.
• Excellent problem-solving skills and attention to detail.
• Good communication and customer service skills.
• Ability to work in outdoor sites, workshops, and customer locations.
• Physical ability to lift heavy parts, work in confined spaces, and perform manual tasks.
• Proficiency in Arabic and basic English, especially for reading manuals.

Employment Details:

Full Time

Industry & Departments:

• Maintenance
• Operations

Keywords:

• Earth Moving Machines Services
• Heavy Machines Maintenance & Services

Note: This job posting is for XCMG Trading Company Limited, entering the Saudi Arabian market in 2023, with locations in Dammam/Khobar/Eastern Province.