Services Planning & Operation Lead

Safari Group; Jeddah; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading facilities management company in Jeddah is seeking a Services Planning & Operation Lead to oversee operations in airport environments. The ideal candidate will have significant experience in facilities management, strong leadership skills, and a commitment to service excellence. Responsibilities include developing operational strategies, managing teams, and ensuring compliance with aviation regulations. This role offers a dynamic work environment in the aviation industry.

Qualifications

• Significant experience in facilities management within an airport environment.
• Strong leadership and team management capabilities.
• Excellent communication and interpersonal skills in a multicultural setting.
• Analytical mindset with a focus on data-driven decision-making.
• Ability to work under pressure and manage multiple priorities.
• Familiarity with aviation health and safety regulations.
• Customer-oriented mindset with a commitment to service excellence.

Responsibilities

• Develop and implement operational strategies for airport facilities.
• Lead a team ensuring compliance with aviation regulations.
• Coordinate with airport authorities to align service operations.
• Monitor service performance metrics for improvement.
• Ensure adherence to health, safety, and environmental regulations.
• Manage budgets and resources effectively.
• Conduct audits and inspections to maintain quality standards.
• Build and maintain relationships with airport stakeholders.
• Provide training and development opportunities.
• Stay informed about industry trends in airport facilities management.

Skills

In-depth knowledge of airport facilities management principles

Proficient in project management software and tools specific to aviation

Excellent organizational and multitasking abilities

Strong analytical skills for evaluating airport service performance

Effective communication skills for engaging with diverse airport stakeholders

Knowledge of aviation health, safety, and environmental regulations

Ability to lead and motivate a diverse team

Customer service orientation

Job description

The Services Planning & Operation Lead is a pivotal role within the facilities and property management sector, particularly for organizations that operate in airport environments. This position requires a strategic thinker with substantial experience in airport operations, ensuring that all services are delivered efficiently and meet the unique demands of the aviation industry. The successful candidate will be responsible for overseeing the planning, execution, and optimization of services, while collaborating with various stakeholders to enhance operational effectiveness and customer satisfaction. A strong background in facilities management, combined with airport experience, is essential for this role.

Responsibilities

1. Develop and implement operational strategies tailored to the specific needs of airport facilities.
2. Lead a team of service personnel, ensuring compliance with aviation regulations and high-performance standards.
3. Coordinate with airport authorities and other departments to align service operations with overall airport objectives.
4. Monitor service performance metrics and conduct regular reviews to identify areas for improvement.
5. Ensure adherence to health, safety, and environmental regulations specific to airport operations.
6. Manage budgets and resources effectively to enhance operational efficiency within airport facilities.
7. Conduct audits and inspections of airport facilities to maintain quality standards and compliance.
8. Build and maintain strong relationships with airport stakeholders and clients to improve service delivery.
9. Provide training and development opportunities for team members focused on airport operations.
10. Stay informed about industry trends and best practices related to airport facilities management.

Preferred Candidate

1. Significant experience in facilities management within an airport environment.
2. Strong leadership and team management capabilities.
3. Excellent communication and interpersonal skills, particularly in a multicultural setting.
4. Analytical mindset with a focus on data-driven decision-making in airport operations.
5. Ability to work under pressure and manage multiple priorities in a dynamic environment.
6. Proficient in project management methodologies relevant to airport facilities.
7. Strong problem-solving skills with a proactive approach to operational challenges.
8. Familiarity with aviation health and safety regulations.
9. Customer-oriented mindset with a commitment to service excellence in airport operations.
10. Willingness to adapt to evolving technologies and operational changes in the airport sector.

Skills

• In-depth knowledge of airport facilities management principles.
• Proficient in project management software and tools specific to aviation.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Strong analytical skills for evaluating airport service performance.
• Effective communication skills for engaging with diverse airport stakeholders.
• Knowledge of aviation health, safety, and environmental regulations.
• Ability to lead and motivate a diverse team in an airport setting.
• Customer service orientation with a focus on enhancing passenger experience.