ServiceNow IRM lead

Royal Cyber Inc.; Saudi Arabia; Hybrid; SAR 200,000 - 300,000; Full time

Job summary

A leading technology solutions firm is seeking a Technical Lead to manage ServiceNow GRC implementations and technical execution. This hands-on role involves leading a team, collaborating across departments, and optimizing platform performance. The ideal candidate has extensive ServiceNow experience and exceptional leadership skills. This position offers a hybrid work model between Riyadh and remote locations.

Qualifications

• 6+ years of hands-on ServiceNow development experience.
• 3+ years working with ServiceNow GRC modules.
• Strong knowledge of JavaScript and Glide APIs.

Responsibilities

• Lead technical design and architecture of ServiceNow GRC modules.
• Collaborate with cross-functional teams including risk, compliance, and IT.
• Mentor ServiceNow developers and troubleshoot complex issues.

Skills

ServiceNow development experience

JavaScript

Leadership skills

Stakeholder engagement

Glide APIs

IntegrationHub

Data governance expertise

Education

ServiceNow Certified Implementation Specialist – Risk and Compliance

ServiceNow Certified Application Developer

ITIL v4 Foundation

Job description

Job Title : Technical Lead Location : Hybrid-Riyadh and Remote Job Summary : We are looking for a Technical Lead to manage the implementation and technical execution of ServiceNow Governance, Risk, and Compliance (GRC) modules including Risk Management, Policy and Compliance, Audit Management, Third-Party Risk Management (TPRM), and Business Continuity Management (BCM). This is a hands-on leadership role requiring deep technical knowledge of the ServiceNow platform and the ability to lead a team of developers and work with business stakeholders. ________________________________________ Key Responsibilities

• Lead technical design and architecture of ServiceNow GRC modules.
• Translate business requirements into secure, scalable ServiceNow solutions.
• Drive configuration, scripting, and integration efforts.
• Conduct code reviews, ensure best practices, and maintain high-quality standards.
• Collaborate with cross-functional teams including risk, compliance, security, audit, and IT.
• Lead agile ceremonies (standups, planning, retros) and manage sprint deliverables.
• Mentor ServiceNow developers and administrators.
• Troubleshoot complex issues and provide ongoing technical support.
• Monitor platform performance and identify opportunities for optimization. ________________________________________ Required Qualifications
• 6+ years of hands-on ServiceNow development experience.
• 3+ years working with ServiceNow GRC modules.
• Demonstrated experience as a technical lead in GRC implementations.
• Strong knowledge of JavaScript, Glide APIs, Flow Designer, and IntegrationHub.
• Proven ability to manage technical teams and complex deployments.
• Excellent communication, leadership, and stakeholder engagement skills.
• Familiarity with data governance and regulatory frameworks. ________________________________________ Preferred Certifications
• ServiceNow Certified Implementation Specialist – Risk and Compliance
• ServiceNow Certified Implementation Specialist – BCM
• ServiceNow Certified Application Developer
• ServiceNow Certified System Administrator
• ITIL v4 Foundation (preferred)
• CRISC or equivalent GRC / security certification (a plus) ________________________________________ Nice to Have
• Experience in regulated industries (, finance, healthcare, energy).
• Background in cybersecurity, internal audit, or enterprise risk.
• Experience integrating ServiceNow GRC with third-party systems.