ServiceNow GRC Lead Consultant

Devoteam Middle East; Riyadh; On-site; SAR 300,000 - 450,000; Full time

Job summary

A leading solution provider in the Middle East seeks a Technical Lead to oversee the implementation of ServiceNow Governance, Risk, and Compliance (GRC) modules. This hands-on leadership role demands extensive knowledge of the ServiceNow platform, technical team management, and collaboration with business stakeholders. Ideal candidates possess over 7 years of experience and certifications in ServiceNow GRC.

Qualifications

• 7+ years of hands-on ServiceNow development experience.
• 3+ years with ServiceNow GRC modules.
• Experience as a technical lead in GRC implementations.

Responsibilities

• Lead technical design and architecture of ServiceNow GRC modules.
• Translate business requirements into ServiceNow solutions.
• Conduct code reviews and maintain quality standards.

Skills

Leadership

Technical Knowledge

Stakeholder Engagement

Problem Solving

Education

ServiceNow Certified Implementation Specialist – Risk and Compliance

ServiceNow Certified Implementation Specialist – BCM

ServiceNow Certified Application Developer

ServiceNow Certified System Administrator

ITIL v4 Foundation

Job description

We are looking for a Technical Lead to manage the implementation and technical execution of ServiceNow Governance, Risk, and Compliance (GRC) modules, including Risk Management, Policy and Compliance, Audit Management, Third-Party Risk Management (TPRM), and Business Continuity Management (BCM). This is a hands-on leadership role requiring deep technical knowledge of the ServiceNow platform and the ability to lead a team of developers and work with business stakeholders.

Key Responsibilities

• Lead technical design and architecture of ServiceNow GRC modules.
• Translate business requirements into secure, scalable ServiceNow solutions.
• Drive configuration, scripting, and integration efforts.
• Conduct code reviews, ensure best practices, and maintain high-quality standards.
• Collaborate with cross-functional teams, including risk, compliance, security, audit, and IT.
• Lead agile ceremonies (standups, planning, retros) and manage sprint deliverables.
• Mentor ServiceNow developers and administrators.
• Troubleshoot complex issues and provide ongoing technical support.
• Monitor platform performance and identify opportunities for optimization.

Qualifications

• 7+ years of hands-on ServiceNow development experience.
• 3+ years working with ServiceNow GRC modules.
• Demonstrated experience as a technical lead in GRC implementations.
• Proven ability to manage technical teams and complex deployments.
• Excellent communication, leadership, and stakeholder engagement skills.
• Familiarity with data governance and regulatory frameworks.

Preferred Certifications

• ServiceNow Certified Implementation Specialist – Risk and Compliance.
• ServiceNow Certified Implementation Specialist – BCM.
• ServiceNow Certified Application Developer.
• ServiceNow Certified System Administrator.
• ITIL v4 Foundation (preferred).
• CRISC or equivalent GRC / security certification (a plus).