Service Technician

Otis Worldwide Corporation; Riyadh; On-site; SAR 30,000 - 60,000; Full time

Job summary

An established industry player in vertical transportation is seeking a skilled Elevator & Escalator Service Technician. This role involves executing service field activities, including preventive maintenance, repairs, and modernization. The ideal candidate will have 5-10 years of experience in the elevator and escalator industry, showcasing proficiency in troubleshooting and repairing. Join a diverse and supportive environment that fosters career development and offers the opportunity to work with cutting-edge technology. If you are passionate about safety and excellence in service, this role is perfect for you.

Qualifications

• 5-10 years experience in the elevator and escalator industry.
• Proficient in troubleshooting and repairing elevators and escalators.

Responsibilities

• Perform preventive maintenance and repairs on assigned units.
• Conduct inspections and fault finding to restore service.
• Support and mentor junior colleagues at client sites.

Skills

Troubleshooting

Repairing Elevators

Communication Skills

Education

Diploma or equivalent education

Job description

Job Description: Elevator & Escalator Service Technician

Date Posted: 2025-03-20

Country: Saudi Arabia

Location: Otis Elevator Company Saudi Arabia Ltd, 1st Floor, Tower A, Al Malga Business Center, Anas Bin Malik Street, Al Malga, Riyadh, Saudi Arabia

Role Overview:

The role holder is responsible for executing service field activities such as preventive maintenance, callback attendance, planned and unplanned repairs, and modernization within the assigned territory/route. Duties must be performed in accordance with company policies and procedures.

Core Responsibilities:

1. Perform preventive maintenance, cleaning, and contractual works on assigned units as per route chart.
2. Conduct adjustments and repairs (planned & unplanned) for Otis products within the area, with minimal assistance from the Team Lead - Mechanic.
3. Attend to equipment call-backs, conduct inspections, and fault finding to restore service.
4. Identify and report abnormalities, missing components, safety concerns, and suggest corrective actions and upselling opportunities.
5. Coordinate with Otis Line Operators to ensure callbacks are attended per service level agreements.
6. Complete timesheets, log cards, maintenance forms, and related documentation promptly.
7. Operate within client site rules and escalate conflicts following safety guidelines.
8. Ensure all operations adhere to Otis safety procedures and use personal protective equipment.
9. Support and mentor junior colleagues at client sites to develop their skills.
10. Report accidents, near misses, hazards, and unsafe conditions impacting safety to the Team Lead - Mechanic.

Qualifications:

1. Minimum 5 to 10 years’ experience in the elevator and escalator industry.
2. Proficiency in troubleshooting and repairing elevators and escalators.
3. Diploma or equivalent education.
4. Good communication skills.

Otis is committed to diversity and equal opportunity. We provide training, career development, and a supportive environment to help you succeed. Join us and be part of a global leader in vertical transportation.