Service Technician

Otis Elevator Co.; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled service technician to join their dynamic team. In this role, you will be responsible for performing preventive maintenance and repairs on elevators and escalators, ensuring safety and efficiency in all operations. With a focus on troubleshooting and customer satisfaction, you'll have the opportunity to develop your skills while supporting junior colleagues. This is a fantastic chance to contribute to a company that values innovation and safety, making a real impact in the field of vertical transportation. Join us and help shape the future of mobility!

Qualifications

• Minimum 5 years experience in the elevator industry.
• Strong troubleshooting skills for elevator and escalator repairs.

Responsibilities

• Perform preventive maintenance and repairs on assigned units.
• Attend to equipment call-backs and conduct inspections.
• Ensure all operations are conducted within safety guidelines.

Skills

Troubleshooting

Repair works for Elevator and Escalator

Good communication skills

Education

Diploma or equivalent education

Job description

locations Otis Elevator Company Saudi Arabia Ltd, 1st Floor, Tower A, Al Malga Business Center, Anas Bin Malik Street, Al Malga, Riyadh, Saudi Arabia

Date Posted: 2025-02-06

Country: Saudi Arabia

Location: Otis Elevator Company Saudi Arabia Ltd, 1st Floor, Tower A, Al Malga Business Center, Anas Bin Malik Street, Al Malga, Riyadh, Saudi Arabia

Role Overview:

The role holder is responsible for carrying out service field activities (preventive maintenance, call back attendance, planned/unplanned repair works, modernization etc.), within the respective territory/route assigned. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.

Core Responsibilities:

• Performs preventive maintenance, cleaning and other contractual works of assigned units, as per the route chart issued.
• Conducts adjustments and repairs (planned & unplanned) for Otis products within the assigned area, with minimum assistance from the Team Lead - Mechanic.
• Attends to equipment call-backs and conducts inspection and fault finding to return the equipment to service.
• Identifies and reports abnormalities (interior as well as exterior), missing components etc. through the maintenance process to highlight safety concerns, implement corrective actions and generate upselling opportunities.
• Co-ordinates with Otis Line Operators to ensure call backs are attended as per the defined service level agreements.
• Completes timesheets, log cards, maintenance JHA, OSA forms, SVR sheets etc. associated with mechanical duties in timely manner.
• Conducts operations within the client site rules and regulations, escalating potential conflicts with Otis safety guidelines.
• Ensures all service/maintenance operations are conducted within the OTIS safe working procedures, WWJSSS requirement etc. and adequate personal protective equipment to minimize any safety concerns.
• Supports other junior colleagues with service/maintenance operations at the client sites, acting as a buddy to help develop their skills further.
• Reports any accidents, near misses, potential hazards, and unsafe conditions etc. that occur during work activity and impact the safety of the mechanics or end users to the Team Lead - Mechanic.

Qualifications:

• Minimum 5 years experience in elevator industry.
• Trouble shooting, major and minor repair works for Elevator and Escalator.
• Diploma or equivalent education.
• Good communication skills.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.