Service Sales Engineer

OTIS; Saudi Arabia; On-site; SAR 30,000 - 70,000; Full time

Job summary

Join a leading global manufacturer and service provider in the elevator and escalator industry. This role offers an exciting opportunity to contribute to a diverse team focused on innovation and excellence. You will provide critical management insights, review contracts, and coordinate with various teams to ensure project success. With a commitment to safety and quality, you'll be part of a company that values its people and offers resources for professional growth. Embrace the chance to help shape the future of mobility solutions and be part of a resilient business model.

Benefits

Employee Scholar Program

Training and Development Opportunities

Health Insurance

Retirement Plans

Flexible Working Hours

Qualifications

• 3+ years of experience in sales operations within construction/engineering.
• Fluent in English; Arabic preferred.

Responsibilities

• Provide insights on work area performance for decision-making.
• Review customer contracts and maintain records using E-Logistic tools.

Skills

Sales Operations

Contract Management

Project Specification Review

Cost Estimation

Data Analysis

Communication Skills

Education

Bachelor's degree in Engineering

Relevant certification (CSA or similar)

Tools

E-Logistic tools

Job description

Job Posting Details

Date Posted: 2025-04-23

Country: Saudi Arabia

Location: Otis Elevator Company Saudi Arabia Ltd, 10th Floor, Khajoqshi Tower, Dahran Main Road, Khobar, Saudi Arabia

Core Responsibilities

1. Provide management information and insights on all aspects of work area performance to facilitate discussion and decision-making, both periodically and for ad-hoc requests.
2. Follow departmental policies, processes, SOPs, and instructions to ensure work is carried out in a controlled and consistent manner.
3. Review customer contracts and record them on internal systems per policy.
4. Estimate materials needed to deliver contracts based on tender specifications.
5. Review project specifications and identify supply sources from Otis factories.
6. Coordinate with various teams within Otis to gather relevant cost information for technical and commercial requirements.
7. Prepare estimation price lists including materials, manpower, duties, fees, tools, transportation, and other requirements as per project conditions and procedures.
8. Calculate margins and safe buffers to create profitable sales propositions.
9. Order the release of materials as per approved drawings.
10. Maintain records of sales activities and contracts using E-Logistic tools.
11. Archive all contract terms and conditions according to process.
12. Review key reports monthly to identify trends requiring further analysis.

Minimum Qualifications, Experience, and Skills

• Bachelor’s degree in Engineering, Sales, or equivalent.
• Relevant certification such as CSA or similar preferred.
• At least 3 years of relevant experience in sales operations within a construction/engineering organization.
• Minimum of 2 years in roles with increasing responsibilities.
• Fluent in written and spoken English; Arabic is preferred.

Additional Information

Otis is a leading global manufacturer, installer, and service provider for elevators and escalators, moving 2 billion people daily and maintaining around 2.2 million units worldwide. Our products are featured in landmarks like the Eiffel Tower, Empire State Building, Burj Khalifa, and Petronas Towers. We are a diverse team of 69,000 professionals committed to innovation and excellence.

Join Otis to be part of a global industry leader with a resilient business model. We offer opportunities, training, and resources to develop leadership and skills across various domains, including our notable Employee Scholar Program.

Our focus is on people—passengers, customers, and colleagues—guided by our core values of Safety, Ethics, and Quality. Learn more about our ESG initiatives here.

Become part of Otis and help us #BuildWhatsNext!

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected class. For accommodations during the application process, contact us at [e-mail].

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