Service Sales Engineer

Atlas Copco; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

Atlas Copco seeks a Sales Engineer in Jeddah to lead a dynamic sales team in compressor services. The role involves expanding the service contract business while ensuring exceptional customer satisfaction. Ideal candidates have a background in engineering and experience in industrial sales alongside effective communication and solution-selling skills.

Qualifications

• Minimum 3 years of experience in industrial sales.
• Knowledge of compressed air and service markets.
• Fluency in English and Arabic required.

Responsibilities

• Manage a dedicated service sales team and grow service contracts.
• Identify new potentials and ensure excellent after-sales service.
• Achieve set targets for profitability and customer satisfaction.

Skills

Interpersonal skills

Team player

Communication skills

Solution selling skills

Analytical skills

Education

Degree in Mechanical or Electrical Engineering

Tools

CRM applications

Job description

Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure, and many more.

We’re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.

The Role

We are looking for a customer-focused candidate to take a very dynamic team and market to the next level as Sales Engineer for Compressor Technique Service (CTS) Division.

Mission

To develop, motivate, and manage a dedicated service sales team with a hands-on approach. To aggressively grow the service contract business and advanced services within the defined territory. To act as part of the service management team. To ensure we sell and deliver professional services and exceed customer expectations. To maximize both internal and external customer satisfaction. To establish and manage business intelligence data to capture the full market potential.

To ensure outstanding competence in service sales and continuously improve and develop the sales team on service products, creating a development plan with the CTS Sales Manager.

To personally take ownership of the most significant service key accounts, provide marketing inputs to explore new ways of safeguarding top positioning of Atlas Copco service in the market.

To increase the customer portfolio by prospecting and identifying new potentials and ensuring excellent after-sales service. To plan and prioritize sales team activities to achieve business aims for total responsibility contracts.

To work closely with the sales team to achieve business targets, including Airscan, AirNet, upgrades, and focused products, performing field visits to assess customer needs based on their machine installations.

To fulfill commitments for timely responses and ensure the CRM platform is always up to date, with all sales activities recorded promptly and tools fully utilized for mobility.

To achieve set targets for NIS and profitability and ensure customer feedback is acknowledged, acted upon, and reported back.

To upsell products and services, carry out telesales, mailer campaigns, research, and generate new leads for CTS products.

Maximize revenue and profitability of the service business across the territory by promoting sales of compressor technique Service products to new and existing customers in line with business plans.

What you can expect from us?

Personality requirements

• Good interpersonal skills & proactive attitude
• Strong team player, positive approach, able to work under pressure
• Effective communication skills, proficient with digital tools
• Solution selling skills and ability to develop difficult and new markets
• Hardworking, perseverant, enthusiastic, and aggressive
• Analytical, structured, and organized

What we expect of you?

Experience requirements

• Proven minimum of three (3) years in industrial sales
• Knowledge of the compressed air & service market
• Good verbal and written communication skills in English and Arabic
• Experience with Service Contract sales and concepts
• Experience with CRM applications
• Experience managing sales territory and market segmentation

Knowledge/Educational requirements

• Degree in Mechanical or Electrical Engineering from an approved institute by the Saudi Engineers Council

Country and city description

This position will be based in Riyadh – Saudi Arabia

City

Jeddah

Diverse by nature and inclusive by choice

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