Service Sales Engineer

Otis Elevator Co.; Al Khobar; On-site; SAR 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as part of a dynamic team in the elevator and escalator industry. This role offers the opportunity to leverage your sales operations expertise while collaborating with various teams to deliver exceptional service. You will be responsible for contract reviews, material estimations, and providing insights for management decisions. With a commitment to innovation and excellence, this global leader prioritizes safety and quality in all operations. If you're ready to make a significant impact and grow your career in a supportive environment, this opportunity is for you.

Qualifications

• 3+ years of experience in sales operations within construction/engineering.
• Fluent in English; Arabic is preferred.

Responsibilities

• Provides management information and insights for decision making.
• Coordinates with teams to gather cost information for sales pitches.

Skills

Sales Operations

Project Management

Contract Review

Material Estimation

Communication

Education

Bachelor's Degree in Engineering

Certified Sales Associate (CSA)

Tools

E-Logistic Tools

Job description

Locations: Otis Elevator Company Saudi Arabia Ltd, 10th Floor, Khajoqshi Tower, Dahran Main Road, Khobar, Saudi Arabia

Job Posting Details

• Date Posted: 2025-04-23
• Country: Saudi Arabia
• Location: Otis Elevator Company Saudi Arabia Ltd, 10th Floor, Khajoqshi Tower, Dahran Main Road, Khobar, Saudi Arabia

Core Responsibilities

1. Provides management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests.
2. Follows all relevant departmental policies, processes, standard operating procedures, and instructions to ensure work is carried out in a controlled and consistent manner.
3. Reviews contracts signed by customers and books those contracts on internal systems as per policy.
4. Estimates the type and amount of materials necessary to deliver the contract against the tender specifications.
5. Reviews project specifications and identifies sources of supply from Otis factories.
6. Coordinates with different teams within Otis (factories, sales teams, design engineers, etc.) to gather relevant cost information for technical and commercial requirements of a sales pitch.
7. Prepares estimation price lists including material cost, manpower hours, duties, fees, tools, transportation, and other requirements as per project conditions and Otis procedures.
8. Calculates margins and safe buffers to build a lucrative sales proposition.
9. Orders the release of materials as per approved drawings.
10. Maintains sales records and contracting activities through E-Logistic tools.
11. Records and archives all contract terms and conditions as per defined processes.
12. Reviews key reports monthly to identify trends or metrics requiring further analysis and review.

Qualifications and Skills

• Bachelor’s degree in Engineering, Sales, or equivalent.
• Relevant certifications such as Certified Sales Associate (CSA) or equivalent are preferred.
• Minimum of 3 years of relevant experience in sales operations within a construction/engineering organization.
• At least 2 years in roles with increasing responsibilities.
• Fluent in written and spoken English; Arabic is preferred.

Additional Information

Otis is a global leader in elevator and escalator manufacturing, installation, and service, moving 2 billion people daily and maintaining approximately 2.2 million units worldwide. Our products are featured in iconic landmarks such as the Eiffel Tower, Empire State Building, Burj Khalifa, and Petronas Towers. With 69,000 employees worldwide, we are committed to innovation, diversity, and excellence.

Joining Otis means becoming part of an innovative, global industry leader with opportunities for growth, training, and development. We prioritize safety, ethics, and quality in all our operations. We are an equal opportunity employer and provide accommodations for applicants with disabilities.

To learn more about our ESG initiatives, click here.

Become a part of the Otis team and help us #BuildWhatsNext!