Service Quality Engineer

ALSTOM Transmission & Distribution; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global transportation company is seeking a full-time onsite Services Quality Engineer in Riyadh. You will be responsible for quality assurance, maintaining inspection standards, and collaborating with cross-functional teams to ensure operational excellence. The ideal candidate has a degree in Engineering or Quality Management and experience with quality inspection processes. This role offers the opportunity to work with cutting-edge quality control methodologies in the railway industry.

Qualifications

• Degree in Engineering, Quality Management, or related field.
• Experience or understanding of quality inspection processes and tools.
• Familiarity with calibration of critical equipment and instrumentation.
• Understanding of safety standards and risk management practices.

Responsibilities

• Maintain controlled document files and test records accurately.
• Control calibration of critical inspection equipment.
• Assist in writing and updating inspection standards.
• Evaluate problems and recommend corrective actions.
• Record workstation audit results as required.

Skills

Experience in quality inspection processes

Knowledge of NCR and root cause analysis

Strong communication skills

Analytical mindset

Ability to collaborate with teams

Education

Degree in Engineering or Quality Management

Job description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time onsite Services Quality Engineer in Riyadh, SA we’re looking for?

Your future role

Take on a new challenge and apply your quality assurance and inspection expertise in a new cutting-edge field. You’ll work alongside collaborative and detail-oriented teammates. You'll ensure the delivery of high-quality products and processes, driving operational excellence and safety standards within our projects. Day-to-day, you’ll work closely with teams across the business (project maintenance teams, supplier quality teams, and production teams), document inspection results and NCRs, and much more.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Responsibilities

• Maintaining all controlled document files and test records in a timely and accurate manner.
• Controlling the correct calibration of critical equipment and instrumentation used in the inspections.
• Assisting in the writing and updating of inspection standards, protocols, and checklists.
• Evaluating problems and making initial recommendations for possible corrective actions.
• Working with project maintenance teams to alert on risks of missing parts due to defects.
• Recording workstation audit/assessment results as required.
• Reporting to the Project Quality and Safety Manager the synthesis of inspection results, including KPIs.
• Stopping maintenance activities in case of a defect that justifies mandatory rework.
• Escalating anomalies detected in the project and ensuring their effective treatment (QRQC and 8D tool).
• Leading and contributing to product QRQC and 8D quality and railway safety investigations.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in Engineering, Quality Management, or a related field.
• Experience or understanding of quality inspection processes and tools.
• Knowledge of Non-Conformance Reporting (NCR) and root cause analysis techniques (e.g., QRQC, 8D).
• Familiarity with calibration of critical equipment and instrumentation.
• Strong communication and documentation skills.
• Analytical mindset with problem-solving capabilities.
• Ability to collaborate with cross-functional teams.
• Understanding of safety standards and risk management practices.
• Adaptability to work in a dynamic production environment.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Collaborate with transverse teams and helpful colleagues.
• Work with cutting-edge quality control processes and methodologies to ensure the highest standards in railway safety and performance.
• Progress towards becoming a key driver of quality excellence and operational efficiency in the railway industry.
• Utilise our forward-thinking and inclusive working environment.

We’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.