Service Execution Team Leader - HR Solutions | Saudi Arabia

Rawaj HCM Jobs; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading provider in financial services is seeking a Service Execution Team Leader in Riyadh. The role involves managing a team to deliver high-quality HR services while ensuring operational excellence and client satisfaction. Ideal candidates will have 2-5 years of HR experience, along with strong communication and team collaboration skills.

Qualifications

• 2 to 5 years of experience in Human Resources or a related field.
• Educational background or training in IT or computer-related fields preferred.
• Fluency in English (spoken and written).

Responsibilities

• Lead and manage the service execution team.
• Ensure timely delivery of HR and operational services.
• Operate government platforms to execute services.

Skills

Human Resources

Communication

Team Collaboration

Microsoft Office

Data Management

Education

Bachelor’s Degree or Diploma in Business Administration

Tools

Microsoft Excel

Job description

Leverage your experience and join the dynamic team in the Service Execution Team Leader role at a dynamic start-upoperating under the umbrella of aleading provider specializing in financial services, human capital development, and training solutions aligned with Vision 2030, based in Riyadh, Saudi Arabia.

As a Service Execution Team Leaderyou willlead and manage a service execution team in delivering high-quality HR services,ensuring efficient daily operations, and client satisfaction through adherence to approved procedures and operational standards. We're looking for goal-driven, detail-oriented professionals with a passion for service delivery.

Key Accountabilities

• Lead and manage the service execution team
• Ensure timely and accurate delivery of HR and operational services
• Distribute daily tasks and oversee team performance (field and office)
• Operate government platforms to execute services
• Maintain accurate data and system updates
• Coordinate with B2B clients to fulfill service requirements
• Respond to client inquiries and follow up on requests
• Resolve daily operational issues efficiently
• Ensure compliance with service standards and internal policies
• Support continuous improvement and performance enhancement efforts

Knowledge, Skills and Experience

• 2 to 5 years of experience in Human Resources or a related field.
• Proficiency in using computers and navigating online platforms.
• Educational background or training in IT or computer-related fields is preferred.
• Excellent communication skills and a collaborative team-oriented mindset.
• Bachelor’s degree or diploma in Business Administration or a related field.
• Proficiency in Microsoft Office, especially Excel.
• Fluency in English (spoken and written).