Service Engineer

Freudenberg; Al Jubayl; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global technology company in Al Jubayl is seeking an experienced professional to manage and maintain service center operations. Responsibilities include providing technical support, assisting in troubleshooting jobs, and ensuring efficient operations. Candidates should have a bachelor's degree in mechanical engineering and 3-5 years of experience in the Oil & Gas sector, particularly with gas seals. Fluency in English and advanced IT skills are essential for this role.

Qualifications

• Minimum 3-5 years’ technical experience in Oil & Gas or Petrochemical.
• Experience with Wet & Dry Gas Seals and support systems.
• Proficient in computer and IT systems.

Responsibilities

• Maintain the service center facilities and equipment.
• Assist the service team for efficient operations.
• Provide technical support and troubleshooting assistance.

Skills

Mechanical engineering knowledge

Technical skills in Oil & Gas

Rotating equipment expertise

Advanced MS Office skills

Fluent English

Education

Bachelor’s degree in mechanical engineering

Tools

Power BI

Document management systems

Job description

Overview

Working at Freudenberg : We will wow your world!

Responsibilities

• Maintain the service center facilities and equipment, make recommendations as & when required.
• Assisting the service team in the service center efficient operations and speedy delivery of MS.
• Make recommendations for additional resources including personnel and equipment, and training needs of personnel.
• Co-ordination of smooth running of the service center with service staff.
• Assist sales dept. in troubleshooting jobs; carry out important installation jobs at sites.
• Where applicable, make RCA reports of MS.
• Provide technical support to sales regarding technical presentations, training seminars for customers and staff.
• Maintain various on-going service contracts.
• Closely work with EB-Service Engineering department for finalizing RCA of MS failures, Test cells & Faster Repair.
• Co-ordinate with customers, vendors & sales department for service center-related clarifications, queries and recommendations.
• Assist to service team for preparing monthly MS Planning & Progress Report.

Qualifications

• Bachelor’s degree in mechanical engineering
• Minimum 3-5 years’ technical experience working in Oil & Gas, Petrochemical or related industries specially in Wet & Dry Gas Seals & its support system (Assembly, Installation, Trouble Shooting)
• Have knowledge of rotating equipment general arrangement, design and assembly, BOM
• Experience with large and complex organizations
• Appropriate computer and IT systems skills / knowledge (Advanced MS office, Power BI, document management)
• Fluent English (spoken and written)