Service Engineer

Freudenberg; Al Jubayl; On-site; USD 60,000 - 90,000; Full time

Job summary

A leading company in the Oil & Gas sector is seeking a Service Center Engineer to manage efficient operations, support sales with troubleshooting, and maintain service contracts. The role requires a Bachelor's degree in mechanical engineering and a strong technical background, especially in Wet & Dry Gas Seals. Join a dynamic team focused on delivering high-quality service and solutions in a complex work environment.

Qualifications

• Minimum 3-5 years of technical experience in Oil & Gas sector.
• Familiarity with Wet & Dry Gas Seals and associated systems.
• Experience in large organizations is a plus.

Responsibilities

• Assist in efficient operations and speedy delivery of services.
• Coordinate service center activities and provide technical support.
• Maintain ongoing service contracts and make recommendations for resources.

Skills

Troubleshooting

Technical Support

Co-ordination

RCA Reporting

Communication

Education

Bachelor’s degree in mechanical engineering

Tools

Advanced MS Office

Power BI

Document Management

Job description

Working at Freudenberg : We will wow your world!

Responsibilities :

• Maintain the service center facilities and equipment, make recommendations as & when required.
• Assisting the service team in the service center efficient operations and speedy delivery of MS.
• Make recommendations for additional resources including personnel and equipment, and training needs of personnel.
• Co-ordination of smooth running of the service center with service staff.
• Assist sales dept. in troubleshooting jobs; carry out important installation jobs at sites.
• Where applicable, make RCA reports of MS.
• Provide technical support to sales regarding technical presentations, training seminars for customers and staff.
• Maintain various on-going service contracts.
• Closely work with EB-Service Engineering department for finalizing RCA of MS failures, Test cells & Faster Repair.
• Co-ordinate with customers, vendors & sales department for service center-related clarifications, queries and recommendations.
• Assist to service team for preparing monthly MS Planning & Progress Report.

Qualifications :

• Bachelor’s degree in mechanical engineering
• Minimum 3-5 years’ technical experience working in Oil & Gas, Petrochemical or related industries specially in Wet & Dry Gas Seals & its support system (Assembly, Installation, Trouble Shooting)
• Have knowledge of rotating equipment general arrangement, design and assembly, BOM
• Experience with large and complex organizations
• Appropriate computer and IT systems skills / knowledge (Advanced MS office, Power BI, document management)