Service Advisor

Haji Hussein Alireza & Co., Ltd.; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

An established industry player is seeking a dedicated customer service representative with a passion for the automotive sector. This role involves ensuring customer satisfaction, effectively communicating with clients and technicians, and utilizing problem-solving skills to address challenges. The ideal candidate will have a strong commitment to service excellence and the ability to manage multiple tasks efficiently in a fast-paced environment. Join a team where your contributions will make a significant impact on customer experiences and satisfaction.

Qualifications

• High School Diploma or GED is the minimum educational requirement.
• Automotive Service Certification preferred for enhanced credibility.

Responsibilities

• Provide excellent customer service and handle inquiries effectively.
• Assist customers with basic automotive knowledge and problem-solving.

Skills

Excellent Communication Skills

Customer Service Focus

Basic Automotive Knowledge

Problem-Solving Skills

Organizational Skills

Time Management

Education

High School Diploma or GED

Automotive Service Certification

Relevant Work Experience

Job description

1. Excellent Communication Skills: Ability to clearly convey information to customers and technicians.
2. Customer Service Focus: Strong commitment to ensuring customer satisfaction and handling inquiries effectively.
3. Basic Automotive Knowledge: Understanding of automotive systems to assist customers and communicate with technicians.
4. Problem-Solving Skills: Capability to address challenges and find solutions quickly.
5. Organizational Skills: Proficiency in managing multiple tasks and appointments efficiently.
6. Time Management: Ability to prioritize tasks in a fast-paced environment.

Essential Qualifications

1. High School Diploma or GED: Minimum educational requirement.
2. Automotive Service Certification: Preferred for enhanced credibility.
3. Relevant Work Experience: Experience in customer service or automotive settings is advantageous.