Overview
Assistant IT Manager / Assistant IT Supervisor. Job Summary: ERP application (needs evaluation stage to handover phase). Should be visionary and calculated in method with capability to apply infrastructural as well as architectural self-controls to address company problems.
Responsibilities
- Management and monitoring of servers, software, CCTV and cordless network; produce new customers, examine event logs, upgrade software applications, maintenance, check daily backups.
- Management and monitoring of workstations: install/update software, provide support and help desk for customers, repair, regular checks, monitor software installations, report prohibited software usage/installations.
- Plan network extension: extend workplace network to additional customers; organize cabling, determine requirements, obtain quotations, monitor installation of equipment and software setups.
- Set up repairs of malfunctioning hardware with distributors and organize purchases of new devices through established providers.
- Adhere to procedures for acquiring equipment and software: request quotations, obtain approvals, sign delivery notes, inspect shipments, report inconsistencies, and approve invoices before payment.
- Maintain inventory of software and hardware; monitor software licenses and ensure compliance with license agreements.
- Training: train new users in system essentials (Windows, email, web, MS Office, in-house applications, etc.).
- Upgrade software: evaluate upgrades, seek productivity improvements, pre-select, evaluate, and suggest purchases to management.
- System maintenance log: keep and update a log of maintenance routines, faults, and service responses.
- Knowledge of ERP functions and departmental integration within ERP; coordinate support for ERP and other software applications.
- Full proficiency of mission-critical applications: MS Exchange Server, MS Outlook, MS Office, Web browsers, Adobe Acrobat, and related software.
- Knowledge of digital transformation and Industry 4.0 innovations.
- Knowledge of Oracle Database and Linux is an added benefit.
- Professional in new technologies such as Cisco routers, VMware and Sophos; strong ability to administer and manage.
- Wage Offer: 15,000
- Experience: Aide IT Manager
- Qualification: Master’s / Bachelor’s degree in IT or equivalent
- Department / Functional Area: IT
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