Senior Subscription Renewals Representative

Informatica Corp.; Riyadh; Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Senior Subscription Renewals Representative to drive customer renewals and upsells in a dynamic and collaborative environment. This role offers the opportunity to work with a diverse team dedicated to maximizing the value of subscription contracts while achieving growth targets. You will leverage your extensive experience in sales and account management to foster strong relationships with clients and ensure timely contract renewals. Join a company that values innovation and data-driven solutions, where your contributions will play a pivotal role in transforming businesses worldwide.

Benefits

Comprehensive health benefits

Flexible time-off policy

Tuition reimbursement

Equity opportunities

Mental Health Program

Qualifications

• 5+ years in renewals or customer-facing roles.
• Experience with upsell targets and major deals.

Responsibilities

• Renew and upsell Informatica subscription contracts.
• Educate customers on contractual implications and product elements.
• Maintain high retention rates for contract revenue.

Skills

Customer Service

Sales

Account Management

Renewal Sales

Upselling

Job description

Build your career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Senior Subscription Renewals Representative (Saudi Arabia, Saudi Nationals Only)

Informatica is looking for a Subscription Renewal Representative with experience in renewal Sales to join our team.

As a Subscription Renewal Representative, you will be responsible for customer renewals, upsells and maximizing the use of Informatica's subscription contracts. You will achieve assigned renewal and growth targets. Working as the Subscription Renewal Representative you will report into our Senior Manager of Subscription Renewals EMEA.

Your Role Responsibilities? Here's What You'll Do

• Renew, up-selling, and closing Informatica subscription contracts.
• Demonstrate knowledge of our products and renewable license contracts. Educate customers on business practices and associated contractual implications.
• Ensure customer awareness and understanding of applicable product elements.
• Must meet sales goals such as quota and upsell requirements.
• Maintain account team relationships by working with Account Managers.
• Manage contract renewal initiatives.
• Maintain contract revenue base at highest possible retention rate and protect contract revenue stream.
• Ensure contract renewals are complete on time and promote awareness of upgrade and add-on opportunities to customers.

What We'd Like to See

• Relevant Industry experience

Role Essentials

• 5+ years of experience in renewals, customer service, sales, account management or equivalent customer-facing role.
• Renewal and Upsell targets and expectations evident in previous experience
• 5+ years of experience working with external clients.
• Major deal experience averaging with 6-7 figures per deal

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Tuition reimbursement program to support your and personal growth
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

Our DATA values are our north star and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, our employees are our greatest competitive advantage. So, if your experience aligns but doesn’t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, empowers businesses to achieve the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and improve their data strategies. Customers in more than 100 countries and 84 of the Fortune 100 rely on Informatica to guide data-led digital transformation. www.informatica.com. Connect with us on LinkedIn, Twitter, and Facebook. Informatica. Cloud First. Data Always