Senior Specialist - Ticketing System

Qiddiya Investment Company; Riyadh; On-site; SAR 120,000 - 180,000; Full time

Job summary

Qiddiya Investment Company seeks a Senior Specialist – Ticketing System to optimize our ticketing processes. You'll enhance customer purchasing experiences and drive revenue through effective management of ticket sales strategies and data analysis. Ideal candidates are detail-oriented, tech-savvy, and possess relevant degree and experience in ticketing applications.

Benefits

Comprehensive benefits package

Qualifications

• 2+ years experience in ticketing application management or applications in the entertainment industry.

Responsibilities

• Oversee implementation and maintenance of ticketing systems.
• Manage ticket sales processes and promotional campaigns.
• Analyze ticketing data to identify revenue growth opportunities.

Skills

Detail-oriented

Tech-savvy

Analytical

Customer Service

Education

Bachelor's degree in Business or Information Technology

Job description

Qiddiya Investment Company is on the lookout for a detail-oriented and tech-savvy Senior Specialist – Ticketing System to join our team. In this role, you will be responsible for managing and enhancing our ticketing systems to ensure a seamless purchasing experience for our customers. Your expertise will play a crucial role in optimizing ticket sales and driving revenue for our events and attractions.

Responsibilities

• Oversee the implementation and maintenance of ticketing systems and software.
• Manage ticket sales processes, including pricing strategies, promotional campaigns, and inventory management.
• Collaborate with marketing and events teams to develop and execute effective ticket sales strategies.
• Analyze ticketing data and trends to identify opportunities for revenue growth and improved customer experience.
• Provide technical support and training to staff members on the ticketing system.
• Ensure compliance with ticketing policies and regulations.
• Monitor system performance, troubleshoot issues, and coordinate with IT for system upgrades or enhancements.
• Prepare and present reports on ticket sales performance to stakeholders.
• Stay updated on industry trends and technology advancements in ticketing and event management.

• Bachelor's degree in Business or Information Technology
• 2+ Years experience in ticketing application management or other applications in Entertainment industry.

Comprehensive benefits package