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Senior Specialist - Ticketing System

Qiddiya Investment Company

Riyadh

On-site

SAR 120,000 - 180,000

Full time

20 days ago

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Job summary

Qiddiya Investment Company seeks a Senior Specialist – Ticketing System to optimize our ticketing processes. You'll enhance customer purchasing experiences and drive revenue through effective management of ticket sales strategies and data analysis. Ideal candidates are detail-oriented, tech-savvy, and possess relevant degree and experience in ticketing applications.

Benefits

Comprehensive benefits package

Qualifications

  • 2+ years experience in ticketing application management or applications in the entertainment industry.

Responsibilities

  • Oversee implementation and maintenance of ticketing systems.
  • Manage ticket sales processes and promotional campaigns.
  • Analyze ticketing data to identify revenue growth opportunities.

Skills

Detail-oriented
Tech-savvy
Analytical
Customer Service

Education

Bachelor's degree in Business or Information Technology

Job description

Qiddiya Investment Company is on the lookout for a detail-oriented and tech-savvy Senior Specialist – Ticketing System to join our team. In this role, you will be responsible for managing and enhancing our ticketing systems to ensure a seamless purchasing experience for our customers. Your expertise will play a crucial role in optimizing ticket sales and driving revenue for our events and attractions.

Responsibilities
  • Oversee the implementation and maintenance of ticketing systems and software.
  • Manage ticket sales processes, including pricing strategies, promotional campaigns, and inventory management.
  • Collaborate with marketing and events teams to develop and execute effective ticket sales strategies.
  • Analyze ticketing data and trends to identify opportunities for revenue growth and improved customer experience.
  • Provide technical support and training to staff members on the ticketing system.
  • Ensure compliance with ticketing policies and regulations.
  • Monitor system performance, troubleshoot issues, and coordinate with IT for system upgrades or enhancements.
  • Prepare and present reports on ticket sales performance to stakeholders.
  • Stay updated on industry trends and technology advancements in ticketing and event management.
  • Bachelor's degree in Business or Information Technology
  • 2+ Years experience in ticketing application management or other applications in Entertainment industry.

Comprehensive benefits package

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