Senior Specialist - Ticketing System

Qiddiya Investment Company; Riyad Al Khabra; On-site; SAR 120,000 - 180,000; Full time

Job summary

Qiddiya Investment Company seeks a detail-oriented Senior Specialist for Ticketing Systems to manage and enhance ticketing processes. This role involves implementing systems, optimizing sales strategies, and collaborating with marketing to drive revenue while ensuring compliance and providing technical support. Join us to play a pivotal role in reshaping the ticketing experience for our customers.

Qualifications

• Experience in ticketing application management or similar roles in the entertainment industry (2+ years).

Responsibilities

• Oversee implementation and maintenance of ticketing systems and software.
• Manage ticket sales processes including pricing strategies and promotional campaigns.
• Analyze ticketing data for revenue growth and customer experience improvement.

Skills

Analytical Skills

Technical Support

Collaboration

Education

Bachelor's degree in Business or Information Technology

Job description

Qiddiya Investment Company is on the lookout for a detail-oriented and tech-savvy Senior Specialist – Ticketing System to join our team. In this role, you will be responsible for managing and enhancing our ticketing systems to ensure a seamless purchasing experience for our customers. Your expertise will play a crucial role in optimizing ticket sales and driving revenue for our events and attractions.

Responsibilities

• Oversee the implementation and maintenance of ticketing systems and software.
• Manage ticket sales processes, including pricing strategies, promotional campaigns, and inventory management.
• Collaborate with marketing and events teams to develop and execute effective ticket sales strategies.
• Analyze ticketing data and trends to identify opportunities for revenue growth and improved customer experience.
• Provide technical support and training to staff members on the ticketing system.
• Ensure compliance with ticketing policies and regulations.
• Monitor system performance, troubleshoot issues, and coordinate with IT for system upgrades or enhancements.
• Prepare and present reports on ticket sales performance to stakeholders.
• Stay updated on industry trends and technology advancements in ticketing and event management.

Requirements

• Bachelor's degree in Business or Information Technology
• 2+ Years experience in ticketing application management or other applications in Entertainment industry.