Senior Specialist, SAP Basis Administration

Senior Specialist, SAP Basis Administration

Job Purpose
We are creating a Dream Team to deliver the best user experience using SAP Products Suite at Ceer National Automotive Company. If you possess the right attitude, aptitude, and thrive in a fast-paced startup environment, we want to hear from you! Apply now for consideration. Let's create something extraordinary together!

Job Responsibilities

1. SAP System Administration & Management:
   Manage and maintain various SAP landscapes (SAP S/4HANA, ARIBA, CONCUR, CX, SuccessFactors, SAP IAS, SAP CALM, etc.).
   Perform system upgrades, migrations, and patching.
   Monitor and optimize SAP system performance, including database tuning and performance tuning.
   Manage high-availability, disaster recovery, and backup strategies for SAP systems.
   The SAP Basis Administrator & Landscape Architect plays a critical role in the organization by ensuring the stability, security, and scalability of the SAP ecosystem.
   This position is key to supporting the organization's digital transformation strategy by managing the system administration of SAP RISE with S/4HANA and its integrated solutions (SAP Ariba, SuccessFactors, Concur, SAC, IAS, CX and BTP, etc.).
   Establish a strong partnership and have a hands-on approach to manage data, business processes, and solution designing.
   Support of the functional project team and business customers.
   Ability to assess the current processes, identify improvement areas and suggest the technology solution and strong customer-facing skills.
2. Integration with Third-Party Applications:
   Design, implement, and maintain integrations between SAP and third-party applications.
   Work with middleware tools such as SAP cloud connector, SAP CPI, and third-party connectors.
   Ensure smooth data exchange between SAP and external systems using APIs, IDocs, RFCs, and web services.
3. SAP Security & Compliance:
   Define and manage SAP security policies, including role-based access controls (RBAC).
   Design, implement, and maintain SAP user roles and authorizations.
   Conduct regular security audits and ensure compliance with SOX, GDPR, and other regulatory requirements.
   Implement SAP GRC (Governance, Risk, and Compliance) solutions.
4. Role & Process Design:
   Design and optimize SAP roles and authorization concepts based on business requirements.
   Develop SAP Basis processes, including change management, transport management, and system monitoring.
   Collaborate with business and functional teams to design efficient SAP workflows.
5. Deployment & AMS Management:
   Lead and manage weekly deployment activities, ensuring smooth transitions from development to production.
   Oversee SAP transport management and ensure successful deployments across SAP landscapes.
   Manage and guide the AMS team for incident resolution, problem management, and service improvements.
   Work closely with vendors and support partners to ensure SLA adherence and high system availability.
6. SAP Performance & Monitoring:
   Monitor system health using SAP Solution Manager and third-party monitoring tools.
   Identify and resolve system performance bottlenecks, including database, application, and infrastructure issues.
   Implement proactive monitoring and alert mechanisms to minimize downtime.
7. Technical Support & Troubleshooting:
   Provide expert-level support for SAP Basis-related issues, ensuring quick resolution.
   Troubleshoot and resolve performance, connectivity, and system-related issues.
   Act as an escalation point for complex technical problems.
8. Cloud & SAP Landscape Optimization (if applicable):
   Manage SAP workloads on cloud platforms such as AWS, Azure, or GCP.
   Support SAP HANA migration and optimization initiatives.
   Evaluate and implement SAP Best Practices for cloud-based deployments.
9. Collaboration & Stakeholder Management:
   Work closely with cross-functional teams, including infrastructure, network, and security teams.
   Communicate effectively with business users, IT teams, and senior management regarding SAP system health and ongoing initiatives.

Qualifications, Experience, Skills & Competencies

1. Education:
   Bachelor of Science, in Information Technology, Computer Science, Finance & Accounting or Related discipline.
   A master’s degree is preferred but equal experience would also be considered.
2. Skills & Competencies:
   Strive to deliver with WOW factor and high quality to ensure excellent user experience.
   Team player and excellent interpersonal skills.
   Strong analytical/problem solving skills.
   Good Command and Communication Skills in English language.
   Excellent Training Preparation, Documentation, and presentation skills.
   Great attitude, communication skills, financial responsibility on spend and planning, intuitive, treat users as customers and enjoy the work!
3. Minimum Experience:
   6 - 10 years of hands-on SAP BASIS, GRC, Cloud ALM, ABAP, SAP Security & Authorization Management.
   SAP Certifications or equivalent experience.
   One SAP S/4HANA implementation project.
   Experience working with onshore and offshore project teams.