Senior Specialist - End user Training

Qiddiya Investment Company; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading investment firm in Riyadh is seeking a Senior Specialist - End User Training to develop and deliver comprehensive training programs. This role aims to enhance user adoption and satisfaction through engaging training materials and effective delivery methods. Candidates should have experience in training development and excellent communication skills. This position offers an opportunity to significantly impact user efficiency and organization-wide training initiatives.

Qualifications

• Experience in developing and delivering training programs.
• Strong understanding of adult learning principles.
• Excellent communication and presentation skills.

Responsibilities

• Create and implement training programs tailored to user needs.
• Conduct needs assessments to identify skill gaps.
• Develop engaging training materials.

Skills

Training program development

Needs assessment

Content evaluation

Software tools proficiency

Job description

Overview

Qiddiya Investment Company is looking for an enthusiastic and knowledgeable Senior Specialist - End User Training to join our team. In this role, you will be responsible for developing and delivering comprehensive training programs aimed at equipping end users with the skills and knowledge needed to effectively utilize company systems and tools. Your efforts will play a critical role in enhancing user adoption, efficiency, and overall satisfaction within the organization.

Responsibilities

• Create and implement training programs tailored to the needs of end users across the organization.
• Conduct needs assessments to identify skill gaps and learning objectives related to software, tools, and processes.
• Develop engaging training materials, including guides, e-learning modules, and quick reference documents.
• Deliver training sessions through various modalities, such as in-person workshops, webinars, and self-paced online courses.
• Evaluate the effectiveness of training programs, gathering feedback to continuously improve and adapt content.
• Provide ongoing support and assistance to end users post-training, ensuring their questions and challenges are promptly addressed.
• Collaborate with IT, HR, and department heads to align training initiatives with organizational goals.
• Maintain training records and documentation, reporting on trainer activity and user progress.
• Stay current with industry trends and best practices in training and development, integrating new methodologies into training programs.