Senior Services Sales Engineer

Abunayyan Holding; Al Khobar; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading engineering firm in Saudi Arabia is seeking a Senior Services Sales Engineer to generate services sales and manage customer relationships. This role requires 5-7 years of technical sales experience, strong leadership and planning capabilities, and proficiency in both English and Arabic. The ideal candidate will be responsible for preparing offers, negotiating, and following up on projects to ensure customer satisfaction.

Qualifications

• 5 to 7 years of experience in technical sales or engineering support for LV & MV switchgear.
• Good planning and organizing capabilities.
• Self-motivated and possess strong leadership abilities.

Responsibilities

• Generate Services Sales for projects and contribute to profitable growth.
• Manage customer relationships and follow up on RFQs and bookings.
• Prepare offers and lead negotiations.

Skills

Technical sales experience

Customer service

Leadership skills

Planning and organizing

Fluent in English

Fluent in Arabic

Education

BS Electrical Engineering

Tools

Microsoft Projects

PC Skills (Excel, Word, PowerPoint)

Job description

Job Title: Senior Services Sales Engineer

Role Purpose: Generate Services Sales for the projects and contribute to profitable growth.

Follow up of customer RFQ (Number of RFQs).

Follow up booking (Value of Orders).

Implement and follow-up customer plan (number of visits).

Follow up with clients where the company installed base exists.

Key Accountabilities

1. Sales activity
   • Manage the customers in a professional manner.
   • Identify and monitor all the related projects and make a close follow-up to maximize realization.
   • Coordinate effectively with Estimation Engineers for speedy submission of Quotations to Customers.
   • Prepare a complete offer in the standard presentation format.
   • Manage and monitor all the incoming enquiries/tenders concerned effectively and provide the best possible response to the customer.
   • Lead negotiation meetings as well as technical evaluation and clarification meetings.
   • Identify the company's installed base and create leads according to equipment condition.
2. Reporting
   • Monitor and target competitors’ activity and make monthly synthesis.
   • Prepare and update the customers and projects profiles and recommend sales plan and strategy to management.
   • Issue effective and timely reporting towards management.
3. Financial
   • Monitor and maintain the target sales and profit as per company goal.
4. Customer Satisfaction
   • Develop and maintain business, establish and develop permanent contacts with major and key customers to promote Eaton Arabia products and equipment.
   • Keep the relation on all levels and phases with customer contacts and showing to resolve any issues during execution phase
5. Operational Excellence
   • Develop and maintain relations and lobbying with consultants and engineering offices.
   • Organize technical meetings and seminars and provide all available technical support to enhance Eaton Arabia awareness and presence in the market.
   • Identify alliance or partnership opportunities for developing business on long-term basis.

Job Specifications

• BS Electrical Engineering
• 5~7 years of experience in technical sales, customer service, or engineering support for LV & MV switchgear, MCC.
• Good planning and organizing capabilities with the use of Microsoft Projects Tool.
• Good Leadership and Management skills with Self-Motivation skills.
• Fluent in English and Arabic, both Oral and written.
• Good knowledge in utilizing the PC Excel, Word, PowerPoint, and MS Project.
• Preference in knowing the IEC, ANSI/NEMA standards.