Senior SCADA/SAC/BPI Operator

Vanderlande Industries GmbH; Jeddah; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading company in baggage handling systems is seeking a qualified professional to manage daily operations and updates related to flight allocations and baggage tracking. The successful candidate will utilize their engineering expertise and operational experience to ensure streamlined baggage handling and coordination with various stakeholders. This role is essential for improving service level agreements and operational efficiency.

Qualifications

• Bachelor's degree or diploma with relevant experience preferred.
• Technical background and prior experience in automated systems desired.
• Experience with baggage operations necessary.

Responsibilities

• Perform daily updates for flight allocations and monitor scheduled flights.
• Track and trace baggage accurately, ensuring compliance with SOPs and SLAs.
• Coordinate with stakeholders and report to the Shift Leader.

Skills

Supervision skills

Communication skills

Proficiency in Arabic

Proficiency in English

Acceptable technical background

Education

Bachelor's Degree in Mechatronics, Control & Instrumentation, Mechanical, Manufacturing, or Industrial Engineering

Diploma with minimum 2-3 years of experience in airport operations

Job description

Qualifications and Abilities

• Bachelor's Degree in Mechatronics, Control & Instrumentation, Mechanical, Manufacturing, or Industrial Engineering. Alternatively, a Diploma with a minimum of 2-3 years of experience in airport operations or related BHS disciplines is preferred.
• Acceptable technical background.
• Experience in operating automated systems.
• Experience in leading baggage operations.
• Supervision and communication skills.
• Proficiency in Arabic and English.

Responsibilities

• Perform daily updates for flight allocations, including departure and arrival flights.
• Check daily scheduled flights and update the Operational Plan accordingly.
• Analyze and monitor monthly scheduled flights and update the Strategic Plan accordingly.
• Track and trace baggage accurately and inform the status of flight bags.
• Monitor and ensure fewer baggage delays and faster turnaround times.
• Coordinate constantly with TOCC representatives and the BHS control room.
• Communicate and coordinate with stakeholders as needed.
• Report the status of the system and BHS operations to the Shift Leader according to service level agreements.
• Ensure compliance with standard operating procedures (SOPs).
• Ensure compliance with service level agreements (SLAs) and key performance indicators (KPIs) of contractors working in the BHS.
• Utilize BHS applications, software, databases, scripts, and tools appropriately.
• Investigate urgent inquiries with concerned parties.
• Participate in training and other learning opportunities to expand knowledge of Vanderlande and the position.
• Adhere to all Vanderlande policies and procedures.
• Operate BHS scheduling workstations in the control room when required.

Key Activities

• Flight allocations
• Baggage tracking and tracing activities
• Communication and coordination with internal parties
• Bag load distribution