Senior Sales Associate

Job Responsibilities:

1. Customer Service:
   Be polite and courteous to customers and handle their complaints with extra care.
   Collect customer data and provide it to the direct manager on a monthly basis.
   Provide appropriate after-sales service to all customers.
   Provide feedback to the line manager about customer needs.
   Ensure to keep all promises made to customers.
   End sales in a way that retains customers.
   Manage high standards of hygiene.
2. Sales Management:
   Achieve sales targets set for daily, weekly, and monthly periods.
   Handle multiple customers simultaneously.
   Follow the six selling steps.
3. Stock Efficiency:
   Ensure stock is displayed on the sales floor according to store standards.
   Update all new arrivals, pricing, etc.
   Assist in accurate stock counts and keep track of all stock.
   Handle products with care, including POS (Point Of Sale) and packing materials.
   Manage stock replenishment efficiently.
4. Product Knowledge and Merchandising:
   Be knowledgeable about the products and brands handled.
   Communicate product features, advantages, and benefits to customers.
   Understand and follow brand concepts.
   Decorate windows, shop graphics, and POS materials appropriately.
5. Shop Administration:
   Follow all policies and procedures diligently.
   Prioritize safety, security, and cleanliness of the store.
   Handle POS system confidently.
   Manage cash properly.
   Implement daily checklists to maintain excellent retail atmosphere as per standards.

Candidate Profile:

• Young, energetic, with good communication skills.
• Excellent English speaking skills, customer service-oriented, creative, smart, and presentable.
• 2-3 years of experience in fashion sales.
• Age between 21-27 years, graduate or undergraduate.
• Flexible, humble, persuasive, with good negotiation skills, potential, team spirit, and willingness to learn continuously.

If interested and meeting the above criteria, please send your CV with a recent photo, mentioning the job title in the subject line to [contact details].

About The Company:

Merge, founded in 2003 under Egyptian law (license # 505), provides proactive, tailored recruitment solutions that fit all organization types. Our philosophy is to exceed our clients' expectations regardless of their size. Today, Merge is one of Egypt's top recruitment companies, successfully executing broad recruitment plans.