TAM is a Saudi publicly listed company, specialized in digital solutions and advisory services for public and private sector clients, leading sustainable public transformation from strategy to execution. For over a decade, TAM has been the partner of choice for 50+ government entities. Our agility, expertise, and holistic approach have helped smoothen the processes and paths of Saudi public impact initiatives operating under the Vision 2030 umbrella.
Key responsibilities and objectives:
- Develop and execute creative concepts for digital experiences aligned with client/product goals ensuring user-centered design principles
- Lead and contribute to the design of wireframes, prototypes, user flows, and high-fidelity designs
- Lead the creation of end-to-end customer journey maps and service blueprints to visualize and enhance user interactions
- Ensure design consistency across projects while maintaining adherence to brand guidelines and accessibility standards
- Work closely with cross-functional teams, including product managers, developers, and stakeholders, to ensure seamless integration of designs
- Mentor junior designers and provide constructive feedback to elevate the team's output
- Conduct user research, including interviews, surveys, and usability testing, to inform and validate design decisions
- Optimize designs based on analytics, user feedback, and iterative testing
- Apply design thinking and human-centered design methodologies to solve complex challenges and drive innovation
- Manage multiple design projects simultaneously, ensuring timely delivery of high-quality work
- Present and communicate design ideas and solutions to stakeholders effectively
Requirements
- + 4 years of Expertise in visual design, Service design /UX/UI/CX design, and interaction design principles
- Proficiency in typography, color theory, layout design, and responsive design
- Strong knowledge of customer journey mapping and service blueprinting.
- Certified UX Designer (Google, Nielsen Norman Group, or similar)
- Certified Usability Analyst (CUA) or equivalent
- Certifications in Human-Centered Design (e.g., IDEO, IBM, Interaction Design Foundation)
- Design Thinking Certifications (e.g., IDEO, Stanford d.school)
- Tools-specific certifications (e.g., Figma, Adobe XD)
- Proficiency in Arabic and English, both spoken and written