SENIOR PATIENT FINANCIAL SERVICES ADVISOR.

Johns Hopkins Aramco Healthcare; Eastern Province; On-site; SAR 120,000 - 180,000; Full time

Job summary

A leading healthcare company is seeking a Senior Patient Financial Services Advisor to coordinate patient financial issues, ensuring clear communication regarding insurance coverage and payment responsibilities. The role requires ample experience in healthcare financial services and proficiency in English and Arabic, aiming for exceptional patient service.

Qualifications

• Minimum 6 years' experience in Healthcare Financial Services.
• Advanced English and fully proficient Arabic.

Responsibilities

• Coordinate complex eligibility and coverage issues.
• Assist patients with financial responsibilities and payment plans.
• Confirm insurance coverage and resolve discrepancies.

Skills

Due Diligence

Audit Reporting

Data Collection

Education

Bachelor degree in Finance

Healthcare Management

Job description

SENIOR PATIENT FINANCIAL SERVICES ADVISOR.

Job Description Summary
The Senior Patient financial Services Advisor coordinates complex eligibility and coverage issues, provides direct assistance to patients regarding financial responsibilities, and insurance coverage. This includes explaining charges, payment expectations and patient share copayment, and front line cash and Tax invoicing , cash collection and processing refunds, guides patient through available payment options and installment plans to ensure patient satisfaction and efficient financial services.

Strategic Roles & Responsibilities
• Implement policies and procedures to maintain compliance and collaborating with legal and regulatory teams to address any potential issues
• Provide direct support to patients regarding their financial responsibilities and insurance coverage

Operational Roles & Responsibilities
• Confirm insurance coverage and eligibility for complex cases to ensure accurate billing and clear communication of financial responsibilities Help patients understand their benefits resolve coverage discrepancies and work with insurance companies to address and rectify any issues
• Assist patients with financial responsibilities charges payment expectations and copayments and process payment plans discounts or financial assistance options
• Resolve straightforward issues and manage or escalate complex cases as necessary
Minimum Education Required
Bachelor degree in Finance, Healthcare Management, or a related field
Professional Certifications Required
None
Years of Experience
Minimum 6 years' experience in Healthcare Financial Services
Languages
English:Advanced ; Arabic:Fully Proficient
Functional Competencies
• Due Diligence
• Audit Reporting
• Data Collection

Company Industry

• Medical
• Medical Devices

Department / Functional Area

• Finance
• Treasury

Keywords

• SENIOR PATIENT FINANCIAL SERVICES ADVISOR.

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