Ensure smooth operations across all aspects of Operational Risk Management, including identifying, assessing, and mitigating potential risks that may affect business continuity. Lead and supervise operational teams to ensure alignment with internal policies and regulatory requirements. Provide strategic guidance to improve processes, enhance efficiency, and minimize risk exposure. Collaborate with cross-functional departments to implement risk control measures and ensure timely resolution of operational issues. Monitor key risk indicators and prepare regular reports for senior management to support informed decision-making.
Responsibilities:
- Activate the contract in the system after client signature.
- Review and verify documents.
- Enter verification report: review contract and promissory notes, confirm employee validation, and ensure client forms are completed.
- Pull and review SIMAH credit report on disbursement date to ensure no new loans or defaults.
- Calculate Debt Burden Ratio using the SIMAH report.
- Review all submitted documents.
- Calculate values in the system and match with the price quotation.
- Verify correct insurance rate as per the provided model.
- Verify documents: GOSI certificate, Zakat and Tax certificate, Transport license, Commercial Registration, National ID, price quotation, Articles of Association, and World Check report.
- Confirm company partners and send email to client for payment confirmation.
- Review signed contract and verify client signatures and employee validation.
- Ensure all annexes and required forms are completed.
- Process requests (individuals/companies).
- Send purchase order, verify prices in the system, and confirm down payment location.
- Check vehicle chassis numbers and customs cards (if applicable).
- Verify standard required documents.
- Confirm debt purchase letter, match contract number and amount with SIMAH report.
- After receiving clearance from client, process remaining amount disbursement.
- Verify required documents and hospital quotation.
- Match quotation with system and confirm any applicable discounts.
- Send purchase order and ensure system price alignment after request approval.
Qualifications & Skills:
- Bachelor's degree in Business Administration, Finance, Economics, or a related field.
- Minimum of 3 years of experience in operations or finance, with at least 2–3 years in a supervisory or managerial role.
- Previous experience in finance companies or banks is considered an added advantage.
- Good understanding of financial and funding principles.
- Proficiency in project management tools and data analysis software (e.g., Excel, Power BI).
- Strong leadership skills with the ability to motivate teams and manage performance.
- Solid analytical and problem-solving abilities, with the capability to interpret financial data effectively.
- Excellent communication skills, both verbal and written, for effective collaboration and clear idea presentation across teams.