Senior Onsite Support Engineer

DXC Technology Inc.; Riyadh; On-site; USD 30,000 - 50,000; Full time

Job summary

DXC Technology is seeking professionals for an infrastructure services role that involves designing, managing, and supporting various technologies. Ideal candidates will have a relevant bachelor's degree and experience in technical support, with an eagerness to learn and grow within a collaborative environment.

Qualifications

• 3+ years of relevant work experience, with at least 1 year in a similar role.
• Proven experience in infrastructure technology analysis.

Responsibilities

• Provide basic technical support in infrastructure services and respond to issues.
• Contribute to infrastructure projects gaining hands-on experience.
• Assist in monitoring and troubleshooting of infrastructure systems.

Skills

Data Analysis

Technical Concepts Understanding

Learning Agility

Education

Bachelor's degree in a relevant field

Tools

CompTIA A+

AWS Certified Cloud Practitioner

Microsoft 365 Certified: Fundamentals

Job description

Job Description:

Role

Roles in this Job Family design, solution, deploy, migrate, manage, and change infrastructure services, End User Services across all related technologies. Including but not limited to servers, storage, mainframe, networks, AD, SAP basis, public clouds, private clouds, datacenter technologies, containers, middleware, DBs, Modern Device Management, Intelligent Collaboration, IT (HW&SW) Asset Management Services, Field Services and Technical Service Desk.

Responsibilities

• Offer basic technical support in infrastructure services, responding to issues and providing assistance.

• Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.

• Assist in monitoring and basic troubleshooting of infrastructure systems.

• Work with the team to meet infrastructure needs and support daily operations.

• Assist in the development of infrastructure documentation, such as incident logs and records.

• Show eagerness to learn and grow in a technical role.

• Develop foundational technical skills and knowledge.

• Follow established best practices and standards in infrastructure service delivery.

Basic Qualifications:

• Bachelor's degree in a relevant field or equivalent combination of education and experience

• Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role

• Proven experience in infrastructure technology analysis

• Proficiencies in data analysis and a basic understanding of technical concepts

• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications:

• An advanced degree in a relevant field is a plus

• Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus"

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.More information on employment scams is availablehere.