Senior Network Engineer - ISE

Job Description

Description

(Saudi National Only)

Responsibilities:

1. To operate and support network services ensuring optimum service availability and performance. Meet agreed SLAs, customer requirements and contractual agreements.
2. Technical:
   1. Involved with installation, maintenance, troubleshooting and administration of existing or future network infrastructures.
   2. Interface with vendors to ensure appropriate communication and issue resolutions.
   3. Perform routine health checks and preventive measures on assigned systems.
   4. Monitor the network and report network failures or degradations to more senior team members and the direct manager.
   5. Run proof of concept deployment and troubleshoot issues to identify and address root causes.
   6. Follow and maintain ISE network operations and security standards. Work on maintaining technical expertise in all areas of network components in operation.
3. Administrative:
   1. Actively collaborate with other groups in IT Operations to support projects and day-to-day operations.
   2. Proactively and effectively communicate status, plan-of-action and resolution of reported issues.
   3. Consistently provide internal and external customers and technology partners with quality support experience.
   4. Effectively manage case escalations to the Network Operations Manager while maintaining customer communications.
   5. Provides assistance and guidance to junior team members.
4. Documentation:
   1. Maintain ISE’s operational documentation up to date.
   2. Generating technical documentation and guide manuals.

Job Requirements:

1. A minimum of 7 years’ experience in network design, deployment and operations.
2. Fluent in Arabic and English.
3. Bachelor’s degree in IT, Computer Science or a similar field as a minimum.
4. CCNP Certified.

BAE Systems

BAE Systems has a heritage of commitment to the Kingdom of Saudi Arabia. For 50 years, we have provided the platforms and services that support the Saudi armed forces to defend the interests of the Kingdom. In support of the Saudi Arabia National Objectives, we’ve invested heavily in the development of Saudi people, technology, infrastructure and local companies in the defence supply chain. Our investments have helped to develop the Saudi defence industry as well as developing a skilled and highly productive workforce.

(BAE Systems KSA is committed to the full inclusion of qualified people with disabilities. As part of this commitment, BAE Systems KSA will ensure that persons with disabilities are provided with reasonable accommodation during the job application or interview process, and or to perform essential job functions).