Senior Jira Software Engineer

Canonical; Saudi Arabia; Remote; USD 50,000 - 90,000; Full time

Job summary

An innovative leader in open-source software is seeking a talented Jira Software Engineer to enhance their Atlassian stack. This role involves managing the entire Jira ecosystem, developing automation processes, and creating analytical dashboards to support data-driven decision-making. The position offers the flexibility of remote work within EMEA time zones, along with opportunities for international travel. Join a diverse and inclusive team that values high engineering quality and fosters a collaborative environment. This is a chance to make a significant impact in a pioneering company at the forefront of technology.

Benefits

Annual learning and development budget of USD 2,000

Performance bonuses

Recognition rewards

Parental leave

Employee Assistance Program

Travel opportunities to meet colleagues

Travel upgrades for company events

Biannual in-person team sprints

Qualifications

• Experience managing Jira as an administrator with a strong academic background.
• Proficiency in Python and excellent communication skills.

Responsibilities

• Manage the Atlassian Cloud ecosystem and automate processes in Jira.
• Create analytical dashboards and collaborate with global teams.

Skills

Jira Administration

Python Development

Interpersonal Skills

Communication Skills

Flexibility

Education

High School Diploma

University Degree

Tools

Jira

Salesforce

NetSuite

GSuite

Airbyte

Temporal

Job description

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, along with industry leaders across sectors. We are a pioneer in global distributed collaboration, with over 1200 colleagues across more than 80 countries, and few office-based roles. Teams meet 2-4 times a year in interesting locations worldwide to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Jira Software Engineer to manage the Atlassian stack at Canonical, including administration, configuration, automation, and integration. We value high engineering quality, rigorous documentation, and effective stakeholder management. Our goal is to enable Canonical teams to leverage Atlassian Jira for challenging projects and data-driven decision-making.

This role is part of the Commercial Systems team, which integrates business systems used at Canonical to ensure reliable data flows and automate processes. Our systems include SaaS solutions like Jira, Salesforce, NetSuite, Greenhouse, GSuite, and others. We use Python, Go, and open-source tools like Airbyte and Temporal to enhance data-driven decisions and operational efficiency.

Location: This role can be performed from anywhere within EMEA time zones.

Responsibilities

1. Manage the entire Atlassian Cloud ecosystem at Canonical
2. Design, document, and implement processes and automation in Jira
3. Design, document, and implement integrations between Jira and data warehouses
4. Create analytical dashboards for stakeholders
5. Develop learning resources that can scale
6. Collaborate with engineering, operations, and support teams globally
7. Handle critical escalations promptly

Candidate Profile

• Strong academic record from high school and university
• Experience with Jira as an administrator
• Understanding of Jira usage patterns across departments
• Proficiency in Python development
• Professional English communication skills
• Excellent interpersonal skills, curiosity, flexibility, accountability
• Ability to work remotely with diverse teams, staying motivated and organized
• Willingness to travel internationally twice a year for up to two weeks

Nice-to-Have Skills

• Knowledge of process architecture
• Experience with complex cross-project automation

What We Offer

We offer competitive global compensation, annual reviews, performance bonuses, and benefits reflecting our values. Our benefits include:

• Distributed work environment with biannual in-person team sprints
• USD 2,000 annual learning and development budget
• Recognition rewards, holiday leave, parental leave
• Employee Assistance Program
• Travel opportunities to meet colleagues
• Travel upgrades for company events

About Canonical

Canonical is at the forefront of the open-source movement, publishing Ubuntu, a key platform for AI, IoT, and cloud computing. We recruit globally, uphold high standards, and foster a diverse, inclusive workplace. Working here challenges you to think differently, learn continuously, and excel.

Canonical is an equal opportunity employer. We value diversity and are committed to fair consideration for all applicants.