Senior Facilities Manager | Al Futtaim Contracting | Facilities Management

Al Futtaim Group; Saudi Arabia; On-site; SAR 120,000 - 240,000; Full time

Job summary

An established industry player is seeking a dynamic leader to spearhead the growth of its Facility Management division in Saudi Arabia. This pivotal role combines business development with operational leadership, overseeing service delivery, compliance, and financial performance. The ideal candidate will bring extensive experience in the MEP and FM sectors, particularly within the KSA market, and possess strong communication and stakeholder management skills. Join a forward-thinking organization that values innovation and customer satisfaction, and play a key role in shaping the future of facility management services in the region.

Qualifications

• 10-15 years of experience in Facilities Management, including senior roles.
• Strong MEP and FM knowledge, especially in the KSA market.

Responsibilities

• Lead establishment and expansion of the Facility Management division in KSA.
• Manage P&L, budgets, and oversee FM operations and compliance.

Skills

MEP knowledge

Facilities Management expertise

Stakeholder management

Persuasive communication

Strategic thinking

Performance-driven mindset

Bilingual (Arabic and English)

Education

Bachelor’s degree in Engineering

MBA

Tools

CAFM system

Job description

Job Requisition ID: 168659

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

This position involves leading the establishment and expansion of the Facility Management division in KSA, combining business development (client acquisition, tendering) with operational leadership (service delivery, P&L, compliance). The role will transition from a pioneering/bid-winning focus to long-term account and team management.

Very strong communication and stakeholder management skills will be essential, along with an ability to understand complex relationships and deal effectively and tactfully on operational issues. The role will require regular liaison and communication with Client / Development property management and senior staffs of end user tenants. The post holder should be a good team player, well organised and able to manage a wide and varied workload effectively.

What you will do:

a) Financial

• Business Development & Work Winning (Initial Phase): Develop and execute a market-entry strategy for FM services in KSA, identifying key sectors and conducting feasibility studies (e.g., corporate, healthcare, government).
• Lead bidding and tendering processes, including creating RFPs, reviewing bids, developing project schedules, overseeing contractors, managing budgets, and completing necessary approvals.
• Manage P&L, budgets, and cost optimization for FM contracts.
• Coordinate and exercise functional responsibility by approving and processing site billing and invoices, handling supply purchases, and maintaining a budget/cost-saving tracker. Assess contracts, determine, and generate savings options. Ensure timely collection and maintain positive cash flow.

b) Operations Management:

• Oversee end-to-end FM operations (hard and soft services), ensuring compliance with contract specifications, SFG20 regulations, and KSA regulations.
• Implement and monitor SLA-driven performance metrics and KPIs for service delivery, including CAFM, maintenance, and cleaning.
• Ensure the effective performance management of facilities contract services such as building maintenance, security, cleaning, and waste management.
• Assess the current conditions of MEP and A/C systems and other essential FM equipment, along with soft services management within the portfolio. Plan for future development in line with strategic business objectives.

c) People:

• Implement people management policies in compliance with group HR policies, focusing on team performance management, including training and development.
• Develop staff development programs such as skills enhancement trainings and sessions.
• Coordinate with other offices and divisions on issues related to the scope of the facilities service team, and collaborate with senior management on work-related matters.
• Handle project management responsibilities, including supervising and coordinating contractors and service providers.
• Liaise with clients and tenants to achieve excellence in customer satisfaction.
• Coordinate and lead one or more teams to cover various areas of responsibility.

d) Process / Systems:

• Maintain accurate records of the condition of equipment and other systems across all buildings.
• Create a schedule for regular evaluation of contracts and facilities.
• Develop monitoring systems or programs to detect problems as early as possible.
• Ensure the team is engaged and fully capable of utilizing the CAFM system effectively.

Required skills to be successful:

• Strong MEP and FM industry knowledge, particularly within the KSA market.
• Strategic thinking with strong stakeholder management and persuasive communication skills.
• Performance-driven mindset with accountability and executive presence.
• Excellent communication skills in Arabic and English.

What equips you for the role:

• Bachelor’s degree in Engineering (Mechanical/Electrical) or Facilities Management; MBA is a plus.
• 10–15 years of experience in Facilities or Integrated Facilities Management, including 6–8 years in a senior/managerial role within the KSA market.
• Proven experience in establishing or managing a new FM division or startup is highly desirable.
• Professional certifications such as FMP, CFM, LEED Accreditation, or PMP are preferred.

About Al-Futtaim Contracting:
Al-Futtaim Contracting offers customers complete engineering and systems integration solutions. The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.