Senior Director-Technical Services (Theme Park) - ENT5289

Qiddiya Investment Company; Riyadh; On-site; SAR 300,000 - 450,000; Full time

Job summary

A leading company in the entertainment sector seeks a Senior Director - Technical Services to oversee the technical operations of a world-class theme park. This key role involves managing engineering, maintenance, and safety, ensuring excellence in operations and guest experiences. Candidates should possess a strong background in engineering and significant experience in theme park operations.

Benefits

Comprehensive Package & Benefits

Qualifications

• At least 10 years of experience in theme park operations.
• Experience in managing large, diverse teams.
• Proven success in strategic planning and operational excellence.

Responsibilities

• Lead technical operations for theme park facilities.
• Manage engineering, maintenance, safety, and operational readiness.
• Implement health and safety regulations and develop SOPs.

Skills

Leadership

Operational Expertise

Communication

Crisis Management

Financial Acumen

Education

Bachelor's degree in Engineering

Master's degree (MBA or Strategic Management)

Tools

Microsoft Office Suite

CMMS

BMS

Asset Management software

Job description

Qiddiya Investment Company is seeking a dynamic and innovative Senior Director - Technical Services (Theme Park) to lead the technical operations of our theme park facilities. This pivotal role focuses on ensuring that the technical services necessary for the design, construction, and operation of world-class theme park attractions are executed seamlessly in line with Qiddiya's vision.

As the Senior Director of Technical Services, you will be responsible for managing all aspects of technical services, including engineering, maintenance, safety, and operational readiness. Your leadership will contribute to the successful rollout of theme park attractions and ensure ongoing excellence in operations, sustainability, and guest experience.

Key Responsibilities

1. Leadership and Management in Technical Services

• Strong team leadership and motivation of a large multicultural team.
• Staff recruitment, training, and performance management.
• Strategic planning and execution of long-term strategies.
• Conflict resolution and decision-making skills.
• Passion for delivering world-class entertainment experiences.
• Ability to create partnerships and maintain excellent stakeholder relationships.

Operational Expertise in Technical Services

• Management of pre-opening activities including project management, inspections, testing, commissioning, and equipment handovers.
• Overseeing daily operations across Attractions, Mechanical, Electrical, Plumbing, Carpentry, Facilities, Animatronics, and Engineering.
• Implementation of health and safety regulations, especially related to ride safety and facilities.
• Development and implementation of Standard Operating Procedures (SOPs) and auditing systems.
• Experience with International IP Attractions is preferred.

Service Excellence & Quality Standards

• Exceptional communication and interpersonal skills.
• Deep understanding of service delivery, maintenance, asset management, reporting, and analytics.
• Experience with global quality standards (ISO, CQI, etc.).

Financial Acumen

• Budgeting and cost control.
• Financial data analysis for strategic decisions.
• Long-term financial planning to meet EBITDA and revenue targets.

Sales & Marketing

• Supporting marketing initiatives to expand markets and improve brand awareness.
• Collaborating to innovate and enhance guest experiences.
• Maintaining brand standards and IP compliance.

Technical Proficiency

• Proficiency in Microsoft Office Suite and relevant software (CMMS, BMS, Asset Management).

Communication & Organizational Skills

• Excellent communication and interpersonal skills.
• Strong organizational skills, adaptability, and resilience under pressure.

Safety and Crisis Management

• Safety consciousness with strong crisis management and problem-solving skills.

Qualifications include a Bachelor's degree in Engineering, Technical, Mechanical, or related fields, with a preferred Master's degree such as an MBA or Strategic Management. Candidates should have at least 10 years of experience leading the opening and operations of international theme parks, managing large, diverse teams, and implementing industry-standard technical and safety procedures.

Proven success in strategic planning, operational excellence, safety programs, and technology-driven solutions is essential.

Comprehensive Package & Benefits