Senior Director - Centers Management

Qiddiya Investment Company; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

Qiddiya Investment Company seeks a strategic Senior Director - Centers Management to oversee operations across its entertainment centers. The role includes enhancing customer experience and financial performance, leading a team to develop effective strategies and collaborating with stakeholders to ensure operational excellence.

Benefits

Comprehensive compensation and benefits package

Qualifications

• 12-16 years of experience in center management, operations, or related sectors (entertainment or hospitality).
• Proven success in developing operational strategies.
• Experience with large-scale projects is advantageous.

Responsibilities

• Develop and implement management strategies for all centers.
• Lead managers to establish policies and performance metrics.
• Monitor KPIs to identify trends and opportunities for improvement.
• Ensure compliance with regulatory and safety standards.

Skills

Leadership

Communication

Negotiation

Financial Analysis

Problem Solving

Education

Bachelor's degree in Business Administration

Master's degree (preferred)

Job description

Bachelor of Business Administration (Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Qiddiya Investment Company is seeking a strategic and meticulous Senior Director - Centers Management to oversee the operations and management of our diverse centers within the Qiddiya project. The role involves ensuring operational excellence, enhancing customer experience, and improving financial performance across all centers, supporting Qiddiya's vision to become a world-class destination for entertainment, sports, and arts.

The Senior Director will lead a dedicated team to develop strategies and best practices to optimize the performance of various business centers, including retail, hospitality, and entertainment venues. Collaboration with stakeholders to enhance guest experiences and achieve operational efficiency and profitability is essential.

Key Responsibilities

1. Develop and implement management strategies for all centers to ensure effective operations and financial success.
2. Lead managers to establish policies, procedures, and performance metrics aligned with organizational goals.
3. Engage with tenants, partners, and service providers to foster relationships and ensure satisfaction.
4. Monitor KPIs to identify trends and opportunities for improvement.
5. Ensure excellent customer service and guest experiences across all centers.
6. Manage financial planning and budgeting, ensuring targets are met.
7. Ensure compliance with regulatory and safety standards.
8. Collaborate with marketing and sales teams to promote initiatives and maximize revenues.

Desired Candidate Profile

1. Bachelor's degree in Business Administration, Management, or related field (Master's preferred).
2. 12-16 years of experience in center management, operations, or related sectors, especially entertainment or hospitality.
3. Strong leadership and team management skills.
4. Proven success in developing operational strategies that improve customer experience.
5. Excellent communication and negotiation skills.
6. Financial analysis and budgeting expertise.
7. Problem-solving skills with the ability to make quick decisions.
8. Experience with large-scale projects is advantageous.

Offering a comprehensive compensation and benefits package.

Company Industry

• Entertainment
• Recreation
• Themed Parks

Department / Functional Area

• Advertising
• Media Planning
• PR

Keywords

• Senior Director - Centers Management

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