Senior Consultant

Software AG; Riyadh; Hybrid; SAR 120,000 - 180,000; Full time

Job summary

Join a forward-thinking company as a Senior Consultant in Process Mining, where you will lead customer projects and drive innovation in process performance. This exciting role offers the opportunity to leverage your expertise in process mining tools and collaborate closely with clients to enhance their business operations. You will be responsible for identifying inefficiencies, conducting root cause analysis, and delivering impactful solutions that align with strategic goals. With a focus on continuous improvement, you will also train stakeholders and manage project teams, all while enjoying a hybrid work model that promotes flexibility and work-life balance.

Benefits

Comprehensive medical benefits

Hybrid working model

Home office upgrade payment

Employee Assistance Program

Work anywhere for 10 days per year

Qualifications

• 6 to 10 years' experience in Process Mining and Business Process Transformation.
• Strong command of process mining tools and techniques.

Responsibilities

• Provide technical leadership on customer projects and deliver value-driven solutions.
• Collaborate with customers to define and implement relevant KPIs.

Skills

Process Mining

ETL Processes

KPI Definition

Analytical Skills

Project Management

Root Cause Analysis

Customer Collaboration

Communication with C-level Stakeholders

Education

BA/BS in Managing Information Systems

Masters or PhD in relevant fields

Tools

ARIS Process Mining

Celonis

Automation Tools (e.g., Blue Prism, UI Path)

Job description

ARIS, the Process Intelligence leader and part of Software GmbH, helps organizations turn their processes into value. By managing the entire process lifecycle with a single, integrated suite, ARIS enables companies to define, analyze, simulate, optimize and control their processes.

ARIS is consistently recognized by Gartner and Forrester as a leader in Process Intelligence and Process Mining and is trusted by thousands of businesses across finance, healthcare, manufacturing, retail and others to improve and reinvent their business.

For more information, visit and follow ARIS on.

Be you, join us.

The ARIS Business Unit (BU) Professional Services role entails providing technical leadership on customer projects while also contributing to team leadership within the ARIS practice. In close collaboration with the Professional Services Delivery Director, Project Manager, License Sales, and Professional Services Sales, the ARIS Process Mining Senior Consultant will play a key role in delivering value-driven solutions and ensuring successful project outcomes.

Essential Skills & Minimum Requirements

1. Leverage strong knowledge of source systems (e.g., SAP, Oracle, Salesforce) to identify relevant tables and manage ETL processes for process mining projects.
2. Apply technical and functional expertise to support customers and partners in designing and implementing innovative ARIS Process Mining and Process Performance Manager solutions.
3. Identify process inefficiencies and perform root cause analysis to drive measurable improvements in business performance.
4. Collaborate closely with customers to define and implement relevant KPIs aligned with their strategic goals.
5. Enable customers to continuously monitor and improve their business processes.
6. Interpret business challenges and conduct detailed process analysis using key metrics and performance indicators.
7. Plan and deliver process mining training sessions to internal and external stakeholders.
8. Estimate project costs, generate proposals, and support pre-sales activities, including presentations and solution demos.
9. Identify opportunities for additional products and services within client organizations.
10. Possess strong command of process mining tools and techniques to lead complex implementation projects.
11. Lead project teams and supervise developers, providing guidance and defining work plans for successful delivery.
12. Contribute to practice development initiatives, including new capability development, team upskilling, and whitepaper creation.
13. Build and maintain strong professional relationships with clients, peers, and senior management.
14. Operate independently with minimal supervision while delivering structured, outcome-focused solutions.
15. Manage matrix teams of consultants to ensure successful project completion.
16. Communicate effectively with both C-level stakeholders and technical teams, bridging the gap between business needs and technical implementation.
17. Work effectively with a wide range of stakeholders, including third-party vendors and subcontractors.
18. Demonstrate excellent analytical skills with the ability to develop innovative and abstract solutions.
19. Exhibit a proactive, self-motivated work ethic with strong ownership of deliverables and timelines.

Education and Experience

1. BA/BS in Managing Information Systems, Computer Science, Business Administration, Engineering; Masters or PhD and/or alternative business focus (i.e. Finance) a plus.
2. 6 to 10 years' work experience with Process Mining and/or Business Process Transformation.
3. Proven experience in data driven tools and technologies including process mining, task mining, RPA, etc.
4. Experience working with customers in banking and securities, energy, insurance, manufacturing, transportation, retail, utilities, or other vertical markets.
5. Hands on implementation experience with at least 1 leading process mining tool, e.g., ARIS Process Mining, Celonis, etc.
6. Experience in automation tools will be an added advantage, e.g., Blue prism, UI Path, Automation Anywhere, etc.
7. Extensive experience leading clients in selecting appropriate business improvement / intelligent automation use-cases and co-creation journey maps for clients.
8. Basic knowledge of SQL or other programming languages.

The ARIS Senior Process Mining Senior Consultant may work remotely and/or onsite at the customer location, depending upon specific customer, customer project and project phase. S/he may be required to travel up to 75% of the time.

Fluency in English and Arabic are essential.

Earn competitive total compensation and receive comprehensive country-specific medical and other benefits.

Enjoy time and location flexibility with our hybrid working model, which allows a remote workshare of up to 60%. Work anywhere in your country or abroad for up to 10 days per year.

Set yourself up for success in your new role by upgrading your home office space using your one-time hybrid work payment.

Lean on the Employee Assistance Program for support during some of life’s most common but difficult challenges.

At Software AG we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, colour, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by applicable law.

We believe that diversity, equity, and inclusion is critical to our success as a global company, and we seek to recruit, compensate, develop, promote, and retain the most talented people from a diverse candidate pool.

To all recruitment agencies: Software AG does not entertain unsolicited CVs without prior approval from Software AG's Talent Acquisition Team. Kindly refrain from sending CVs to our job’s alias, Software AG employees, or any other organizational location without explicit consent. Software AG assumes no responsibility for any fees associated with unsolicited CVs.