Senior Body Shop Operations Manager

United Motors Company; Jeddah; On-site; SAR 200,000 - 320,000; Full time

Job summary

United Motors Company is seeking an experienced Branch Operations Leader to drive a high‑performing body shop. You will lead the branch team, optimize profitability, and ensure customer satisfaction across complex repair operations in Jeddah.

This role requires a diploma in automotive/mechanical fields, 7 years in body shop operations with 3 years in supervision, English for systems and reporting, and strong coordination across reception, estimating, workshop, and parts.

Qualifications

• 7 years in body shop operations, including 3 years supervising or managing teams.
• Knowledge and ability to coordinate reception, estimating, workshop and parts.
• Working English for systems, reporting, and correspondence; Arabic where needed.

Responsibilities

• Deliver branch gross profit targets through business planning, revenue management, pricing discipline, direct-cost control, and capacity utilization
• Lead customer satisfaction improvement and resolve escalated service issues
• Integrate reception, estimating, workshop, and parts coordination into an effective repair process
• Lead functional supervisors and teams, establish performance expectations, and develop workforce capability
• Oversee quality, safety, timely delivery, reporting, and corrective action within delegated authority

Skills

Team leadership

Customer satisfaction

Operations planning

Performance management

Education

Automotive or mechanical diploma

Relevant degree (preferred)

Tools

Workshop-management systems

Job records

Scheduling

Office applications

Job description

United Motors Company is seeking an experienced Branch Operations Leader to drive a high‑performing body shop. You will lead the branch team, optimize profitability, and ensure customer satisfaction across complex repair operations in Jeddah.

This role requires a diploma in automotive/mechanical fields, 7 years in body shop operations with 3 years in supervision, English for systems and reporting, and strong coordination across reception, estimating, workshop, and parts.