Senior Administrator

Power International Holding; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking a Senior Administrator to enhance office efficiency and provide exceptional customer service. This role involves managing schedules, handling correspondence, and ensuring smooth administrative operations. The ideal candidate will have a strong background in office administration, with proficiency in English and computer applications. Join a dynamic team where your organizational skills will shine and contribute significantly to the company's success. If you're ready to take on a pivotal role in a supportive environment, this opportunity is perfect for you.

Qualifications

• Minimum 5 years of experience with 3 years relevant experience.
• Strong knowledge in office administration and customer service.

Responsibilities

• Provide administrative support and excellent customer service.
• Maintain schedules and manage documentation efficiently.
• Prepare reports and presentations as requested.

Skills

Office Administration

Customer Service

Information Gathering

English Proficiency

Computer Office Applications

ERP Knowledge (SAP)

Education

Bachelor's Degree in Business Administration

Tools

MS Excel

MS Word

Job description

The Senior Administrator provides office and administration support through providing excellent customer service, handling information requests, performing clerical functions such as preparing correspondence, arranging conference calls and scheduling meetings, and fulfilling all administration requirements assigned.

• Ensure to remain professional and approachable at all times, providing excellent customer service to all visitors and acting as a face of the organization to increase organization branding internally and externally.
• Maintain a scheduler to help organize appointments with the direct supervisor and give necessary advice/reminders on a daily basis, ensuring critical meetings are not missed.
• Check admission of guests without appointments to the direct supervisor on a daily basis.
• Maintain a log of visitors and appointments for easy reference on a daily basis.
• Ensure to confidentially and accurately distribute, record or file correspondences, calls, or queries at all times to ensure efficient traceability of all documents handled in the direct supervisor’s office.
• Ensure that documents for the department are distributed to the concerned personnel in a timely manner on a daily basis.
• Ensure that documents for the direct supervisor are properly screened and organized in the signature file on a daily basis.
• Record all distributed documents and monitor actions taken for correspondence that require a reply on a daily basis.
• Advise the direct supervisor of any documents/matters that require immediate attention on a daily basis.
• Ensure to screen and forward approved calls to the direct supervisor on a daily basis.
• Monitor all documents coming in or leaving the department in compliance with the quality management system at all times.
• Ensure proper dissemination of mails to the department on a daily basis.
• Ensure that couriers/packages are delivered/received in a timely manner.
• Ensure to collate data or prepare professional reports, memos, or presentations as and when requested by the supervisor within the established time frame with minimal errors.

Knowledge and Skills

• Knowledge in office administration
• Knowledge and experience in delegation of authority and responsibility
• Knowledge of information gathering and monitoring
• Excellent working knowledge of English (oral and written)
• High proficiency in Computer Office Applications and Programs (MS Excel, Word, etc.)
• ERP knowledge, preferably SAP functional skills are a requirement to be successful in this role.

Desired Candidate Profile

Job Experience

• Minimum 5 years working experience, 3 years relevant working experience, 2 years in GCC is a plus
• Accountability
• Resilience
• Quality
• Leadership
• Clerical Documentation Tools L2
• Calendar Maintenance L2
• Document & Record Control L2
• Data Analysis L2
• Administrative Document Design L2

Education

• Bachelor's Degree in Business Administration or any related field