Senior Account Manager

TjDeeD Technology; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

An established industry player is seeking a Senior Account Manager to oversee key client accounts and foster strong relationships. In this full-time role, you will be responsible for identifying new business opportunities, ensuring customer satisfaction, and driving revenue growth through strategic account management. You will engage with high-level stakeholders, negotiate contracts, and collaborate with internal teams to provide innovative technology solutions. This is a fantastic opportunity to make a significant impact in a dynamic environment where your contributions will be valued and rewarded.

Qualifications

• 5+ years of experience in account management or sales within IT.
• Proven track record in managing and growing large key accounts.

Responsibilities

• Manage key client accounts and develop strong relationships.
• Identify new business opportunities and ensure customer satisfaction.
• Collaborate with internal teams to deliver tailored solutions.

Skills

IT infrastructure understanding

communication skills

negotiation skills

strategic thinking

organizational skills

project management skills

relationship building

CRM software proficiency

MS Office Suite proficiency

Tools

CRM software

MS Office Suite

Job description

Job description

This is a full-time role for a Senior Account Manager. The Senior Account Manager will be responsible for managing key client accounts, developing strong relationships, identifying new business opportunities, and ensuring customer satisfaction. This role is located in Riyadh-KSA.

Key Responsibilities:

• Develop and maintain deep, long-term relationships with key clients.
• Act as the primary point of contact for assigned accounts, ensuring that clients’ needs are met promptly and effectively.
• Understand the business goals and IT infrastructure of key clients to provide appropriate technology solutions.
• Identify opportunities to grow accounts and cross-sell or upsell additional services and products.
• Drive revenue growth by developing strategies for new solutions and services aligned with client goals.
• Negotiate contracts and close deals that align with both client and company objectives.
• Develop account plans to ensure that the company meets or exceeds client expectations.
• Collaborate with internal teams (technical support, product development, marketing) to ensure the delivery of tailored solutions that meet the clients’ needs.
• Monitor and report on the progress of key accounts, ensuring alignment with both short-term and long-term objectives.
• Regularly engage with key decision-makers and stakeholders within client organizations.
• Participate in regular client meetings, presentations, and reviews to ensure continuous engagement and satisfaction.
• Stay informed about industry trends, competitive products, and key clients' industries to provide insights and value-added recommendations.
• Adapt to the evolving IT landscape and offer clients innovative solutions based on current market trends.

Qualifications:

• 5+ years of experience in account management or sales within the IT or technology sector.
• Proven track record in managing and growing large key accounts.
• Experience working in a client-facing role with responsibility for customer satisfaction and revenue generation.

Skills:

• Strong understanding of IT infrastructure, software solutions, and digital transformation.
• Excellent communication and negotiation skills.
• Strategic thinking and ability to identify growth opportunities.
• Strong organizational and project management skills.
• Ability to build and maintain relationships with high-level stakeholders.
• Proficiency in CRM software and MS Office Suite.