We are seeking a highly motivated and analytical Senior Account Manager to join our growing team. This is a critical role responsible for managing and nurturing long-term relationships with our top-tier, high-value clients. You will be the primary point of contact for our strategic accounts, ensuring that their needs are met while driving long-term business growth, achieving sales quota, and establishing strong partnerships. The ideal candidate is a seasoned professional with expertise in strategic account management, solution-based selling, and creating value-driven partnerships.
Key Duties & Responsibilities:
- Own and manage a portfolio of key strategic accounts, ensuring high levels of satisfaction and long-term loyalty.
- Perform sales activities, establish, develop, and maintain business relationships with key customer stakeholders to maintain renewal business and generate new business to meet annual sales quota.
- Develop and execute account plans that align with the client’s goals, challenges, and business objectives.
- Proactively engage with clients to understand their evolving needs and offer tailored solutions.
- Establish customer’s internal executive relationships, including the biases and concerns of individual decision makers and key influencers.
- Act as a trusted advisor, providing strategic insights and recommendations to improve client outcomes.
- Drive revenue growth within key accounts by identifying new opportunities, cross-selling, and upselling products and services.
- Facilitate multi-year deal contract negotiations and create ROI-based proposals as needed to achieve wins for both the customer and Ansys.
- Maintain a healthy pipeline to meet goals and accurately enter data into Salesforce.
- Collaborate with internal teams (e.g., sales, marketing, and product) to ensure effective delivery of solutions that meet client needs.
- Lead contract negotiations and renewals to secure profitable business agreements.
- Analyze account performance, track progress, and present results to senior leadership.
- Quickly address and resolve client issues, ensuring prompt and effective solutions to maintain high client satisfaction.
- Manage and track the sales pipeline, identifying opportunities for growth and ensuring a healthy balance across various stages.
- Utilize Salesforce reports and dashboards to monitor key sales metrics, identify trends, and generate insights to improve sales performance.
Qualifications:
- Bachelor’s degree in technical, engineering, business, or related field and 4+ years of experience.
- Background in Engineering or Technical Sales.
- Experience in Simulation Software Sales: Candidates with experience in selling simulation software (like Ansys) will be particularly valuable.
- Knowledge of Relevant Industries: Familiarity with industries that rely on simulation solutions (e.g., aerospace, automotive, oil and gas, manufacturing) is a significant plus.
- Experience with Strategic Accounts: A history of managing and growing large, strategic accounts in a B2B environment.
- Strong strategic planning skills.
- Exceeding Sales Targets: A proven track record of meeting or exceeding sales quotas, especially in competitive environments.
- Understanding of the Middle East Market: Experience in navigating the business landscape, cultural nuances, and customer expectations in the Middle East.
- Established Network: Existing relationships with decision-makers in target industries across the region would be an advantage.
- Relationship-Building Skills: The ability to develop strong, trust-based relationships with key clients and stakeholders.
- Problem-Solving Ability: Aptitude for providing value-driven solutions tailored to the clients' technical and business needs.
- Leadership Potential: Ability to mentor junior team members or take on leadership roles as the team grows.
- CRM Expertise: Proficiency in using CRM tools (e.g., Salesforce) for account management and sales pipeline tracking.
- Willingness to Travel: Ability to travel across the region for client meetings and industry events.
- Excellent communication and presentation skills, with the ability to deliver sales presentations effectively and coach others.