- Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detected.
- Assist Management, employees and guests in every way that is consistent with the protection and prevention objectives.
- Coordinate with various departments and government agencies on routine matters and during emergencies.
- Monitor back of house areas with particular attention to unauthorized entry and exit points.
- Maintain records in respective Log Books for future reference.
- Keep Manager or Crisis Management Team informed on the latest development of situations in a crisis.
- Conduct inventory on keys, passes, walkie-talkies, pagers and all other accountable stock.
- Ensure the cleanliness of Hotel Security Room and the surrounding areas.
- Be fully conversant with hotel fire & life safety/emergency procedures.
- Comply with hotel and department policies and procedures at all times.
- Be flexible with shift working times as per operation requirements.
- Receive materials and equipment from suppliers with finance team.
- Attend all briefings, meetings and trainings as assigned by management.
- Report for duty on time wearing clean and complete uniform at all times.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.
- Take tours around the hotel and all facilities every 2 hours.
- Cover your colleagues during the day on break time.
- Check the crisis team members list for each shift to ensure all information is there for emergency cases.
- Assist the billman for wake-up call requests if guests are not answering.
- Maintain the highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.
Qualifications
Education: High school diploma or equivalent; additional security training or certifications preferred.
Experience: Previous experience in security is an added advantage.
Company Industry
Department / Functional Area
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