Qualifications and Abilities
- Bachelor's Degree in Mechatronics, Control & Instrumentation, Mechanical, Manufacturing, or Industrial Engineering. Alternatively, a Diploma with a minimum of 2-3 years of experience in airport operations or BHS disciplines is preferred.
- Acceptable technical background.
- Experience in operating automated systems.
- Experience in leading baggage operations.
- Supervision and communication skills.
- Proficiency in Arabic and English.
Responsibilities
- Perform daily updates for flight allocations for departure and arrival flights.
- Check daily scheduled flights and update the Operational Plan accordingly.
- Analyze and monitor monthly scheduled flights and update the Strategic Plan accordingly.
- Accurately track and trace baggage, keeping informed about the status of flight bags.
- Monitor and ensure fewer baggage delays and accelerated turnaround times.
- Coordinate constantly with the TOCC representative and BHS control room.
- Communicate and coordinate with stakeholders as needed.
- Report system and BHS operation status to the Shift Leader according to SLA.
- Ensure compliance with SOPs, SLAs, and KPIs of contractors working in BHS.
- Utilize BHS applications, software, databases, scripts, and tools appropriately.
- Investigate urgent inquiries with concerned parties.
- Participate in training and learning opportunities to expand knowledge of Vanderlande and the position.
- Adhere to all Vanderlande policies and procedures.
- Operate BHS Scheduling workstations in the control room if required.
Key Activities
- Flight allocations
- Baggage tracking and tracing activities
- Communication and coordination with internal parties
- Bag load distribution