Saudi eCommerce Lead

HP; Riyadh Region; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global technology leader seeks an HP Store Manager to spearhead HP’s eCommerce operations in Saudi Arabia. This role demands full P&L accountability and strategic leadership across digital marketing, sales, and customer engagement channels. The successful candidate will possess significant eCommerce and sales leadership experience, alongside analytical skills to drive performance and ensure a superior customer experience.

Qualifications

• Experience in eCommerce, online sales, or category management.
• Sales leadership experience is essential.
• Strong analytical skills and dynamic working experience required.

Responsibilities

• Lead the HP.com eCommerce business for Saudi Arabia.
• Manage a virtual end-to-end business unit dedicated to online.
• Drive change within the organization regarding online sales.

Skills

eCommerce

Sales leadership

Customer focus

Analytical skills

Effective communication

Job description

Responsibilities

The HP Store Manager leads the hp.com eCommerce business for Saudi Arabia.

The Key Requirements Of The Role Are

• Full P&L accountability for the hp.com eCommerce business
• Accountable for HP’s direct sales to consumer and SMB customers
• Sales occur through multiple routes-to-market: online sales, inside tele-sales, HP Branded Store-in-Stores in online marketplaces like Amazon, eBay etc.
• Manage a virtual end-to-end business unit dedicated to online: digital marketing, UX, merchandising, sales, product marketing, operations, fulfillment, customer service etc.
• Responsible for demand generation budget.
• Define the 4P strategy across the online channels - the product portfolio and pricing, the placement of product information to drive sales, any promotional price offerings.
• P&L management including forecasting and planning
• Deliver a best-in-class experience that customers are expecting in an Omnichannel world
• Continue to deliver breakthrough profitable growth
• Brings customer insights and key trends back into the wider-HP organisation
• Partner as needed with other key internal functions (product marketing, brand marketing, sales, IT etc.)
• Own end to end interface with customer, including content, checkout and customer communications both pre and post sale.
• Drive change within the organisation and its approach to the online/digital ecosystem
• The role reports strong line to HP Digital Direct, dotted line to HP MEA
  
  

Profile

• Experience in eCommerce and/or online sales and/or category management
• Sales leadership experience
• Act as a General Manager for the business, moving from one function to the next (sales, marketing, operations etc.) daily
• Achieved planned financial results within a business at a region/area, business segment, or industry level.
• Extreme customer focus
• Growth mindset
• Ability to work in a dynamic, fast-paced online environment
• Strong analytical skills
• Effective in leading cross organizational collaboration and results
• Effectively work as part of a virtual team
• Effective communication
  
  

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
  
  

5483