Saudi eCommerce Lead

HP; Riyadh; On-site; USD 60,000 - 100,000; Full time

Job summary

HP is seeking an eCommerce Store Manager to lead its online business in Saudi Arabia. This role encompasses full P&L accountability, managing sales through various digital channels, and ensuring a best-in-class customer experience. Ideal candidates will have a strong background in eCommerce, sales management, and analytical skills.

Qualifications

• Experience in eCommerce or online sales.
• Achieved planned financial results in a business environment.
• Strong analytical and collaboration skills.

Responsibilities

• Lead HP Store operations focusing on eCommerce.
• Full P&L accountability for sales through various channels.
• Define product strategy and enhance customer experience.

Skills

eCommerce

Online Sales

Category Management

Analytical Skills

Cross Organizational Collaboration

Education

Bachelor of Business Administration

Job description

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Description -

Responsibilities
The HP Store Manager leads the hp.com eCommerce business for Saudi Arabia.

The key requirements of the role are:

• Full P&L accountability for the hp.com eCommerce business
• Accountable for HP s direct sales to consumer and SMB customers
• Sales occur through multiple routes-to-market: online sales, inside tele-sales, HP Branded Store-in-Stores in online marketplaces like Amazon, eBay etc.
• Manage a virtual end-to-end business unit dedicated to online: digital marketing, UX, merchandising, sales, product marketing, operations, fulfillment, customer service etc.
• Define the 4P strategy across the online channels - the product portfolio and pricing, the placement of product information to drive sales, any promotional price offerings.
• P&L management including forecasting and planning
• Deliver a best-in-class experience that customers are expecting in an Omnichannel world
• Continue to deliver breakthrough profitable growth
• Brings customer insights and key trends back into the wider-HP organisation
• Partner as needed with other key internal functions (product marketing, brand marketing, sales, IT etc.)
• Own end to end interface with customer, including content, checkout and customer communications both pre and post sale.
• Drive change within the organisation and its approach to the online/digital ecosystem
• The role reports strong line to HP Digital Direct, dotted line to HP MEA

Profile

• Experience in eCommerce and/or online sales and/or category management
• Act as a General Manager for the business, moving from one function to the next (sales, marketing, operations etc.) daily
• Achieved planned financial results within a business at a region/area, business segment, or industry level.
• Growth mindset
• Ability to work in a dynamic, fast-paced online environment
• Strong analytical skills
• Effective in leading cross organizational collaboration and results
• Effectively work as part of a virtual team

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