Saudi Arabia : IT Specialist

Helmerich & Payne; Al Khobar; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled technician to manage and troubleshoot industrial control systems and network infrastructures. This role involves monitoring satellite communications, analyzing hardware and software failures, and integrating new technologies into existing systems. The ideal candidate will have a strong background in telecommunications and IP satellite networks, along with excellent communication skills in both English and Arabic. Join a dynamic team where your expertise will contribute to seamless operations and innovative solutions in a fast-paced environment.

Qualifications

• 4-6 years experience supporting IP satellite network technology.
• Extended knowledge of Client/Server environments and Microsoft OS.

Responsibilities

• Monitor and analyze network system utilization and reliability.
• Troubleshoot hardware/software issues related to network infrastructure.
• Support field operations and complete assigned projects.

Skills

Troubleshooting

Technical Writing

Interpersonal Skills

Self-motivation

Team Orientation

Communication Skills

Education

Bachelor's Degree in Computer Science

5-10 years related experience

Tools

Cisco CNA certification

LAN/WAN/WWAN infrastructure

Industrial control systems

Microsoft Windows PC operating systems

Microsoft Windows server operating systems

Job description

This position is primarily responsible for troubleshooting, repairs, monitoring and responding to industrial control system, satellite, network infrastructure and software problems utilizing testing tools and techniques. Coordinates upgrades and changes to satellite, network infrastructure and client server systems with operations management to minimize system impact. Follow-up, update and escalate reported problems using trouble-tracking system. Interface with vendor technical support groups to ensure proper escalation during installations, outages or periods of degraded system performance.

RESPONSIBILITIES :

1. Monitor voice / data network system utilization and reliability.
2. Provide analysis of telecommunications and server hardware / software failures.
3. Implementation and monitoring of satellite communications network.
4. Troubleshoot hardware / software issues relating to LAN / WAN / WWAN infrastructure.
5. Integrate new telecommunications, server, and network technology into existing infrastructure.
6. Coordinate telecommunications, server, and network updates / repairs.
7. Support for field operations.
8. Complete assigned projects.

KNOWLEDGE, SKILLS AND ABILITIES :

1. University degree in Computer Science strongly preferred or 5-10 years related experience.
2. 4-6 years working experience supporting IP satellite network technology and telecommunications infrastructure.
3. Cisco CNA certification preferred or 4-6 years working experience supporting LAN / WAN / WWAN environments.
4. 2-4 years working experience with industrial control systems infrastructure.
5. Extended knowledge of Client / Server environments.
6. Extended knowledge of Microsoft Windows PC operating systems.
7. Extended knowledge of Microsoft Windows server operating systems.
8. Excellent communications and technical writing skills required.
9. Able to work independently and complete assigned projects on time.
10. Self-motivated, flexible and team orientated.
11. Strong troubleshooting and interpersonal skills.
12. Ability to speak and write in English and Arabic.

EDUCATION :

Bachelor's Degree or equivalent.

TRAVEL :

This position requires some travel. Some travel may be international which will require a valid passport and / or work visas.

Thank you for your interest in joining our team!