Sales Support Manager – Automation Machinery Manufacturing | Saudi Arabia

Rawaj HCM Jobs; Dammam; On-site; SAR 120,000 - 180,000; Full time

Job summary

Join a leading manufacturer and supplier of smart instrumentation in the role of Sales Support Manager based in Dammam, Saudi Arabia. Responsibilities include assisting the sales team, preparing technical offers, providing ongoing support to clients, and managing project cycles. The ideal candidate will have a Bachelor's degree in Engineering and significant experience in sales support roles.

Qualifications

• Minimum of 8 years in internal sales or sales support roles.
• Proficiency in English; Arabic language skills are a plus.
• Solid knowledge of instrumentation systems and applications.

Responsibilities

• Assist the local sales team by identifying suitable solutions.
• Contribute to the preparation of technical offers.
• Manage the order-to-cash cycle and project management responsibilities.

Skills

Communication

Relationship Building

Technical Knowledge of Instrumentation

Education

Bachelor’s Degree in Instrumentation, Electrical, or Electronics Engineering

Job description

Leverage your experience and join the dynamic team in the Sales Support Manager role at a company that ranks among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, based in Dammam, Saudi Arabia.

Key Accountabilities

• Assist the local sales team and customers by identifying the most technically suitable and cost-effective solutions in the field instrumentation domain.
• Contribute to the preparation of complex technical offers and participate in technical meetings, presentations, and negotiations.
• Ensure proposals are aligned with current market conditions and customer requirements. Recommend appropriate sales channels such as direct sales, consortiums, or channel partners.
• Oversee the validation of commercial, technical, legal, and pricing terms for each proposal.
• Provide ongoing technical support during client interactions, ensuring product/service clarity and confidence.
• Support bid/no-bid analysis and participate in project risk assessments.
• Manage the order-to-cash cycle, including project management responsibilities for assigned projects.
• Administer sales opportunity and pricing tools and drive internal automation initiatives in alignment with organizational guidelines.

Knowledge, Skills, and Experience

We Are Looking For:

• Bachelor’s Degree in Instrumentation, Electrical, or Electronics Engineering.
• Minimum of 8 years in internal sales or sales support roles.
• Proficiency in English; Arabic language skills are a plus.
• Solid knowledge of instrumentation systems and applications.
• Strong communication and relationship-building skills to effectively support and engage with customers.