Sales Support Asst Supervisor

Overview

We Are PepsiCo

PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S ️, DORITOS ️, CHEETOS ️, GATORADE ️, PEPSI ️, QUAKER ️ and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.

Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.

Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.

“We are an equal opportunity employer and comply with the global human rights policies and equality laws in the countries we operate in. We value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or marital/civil partnerships, religion or belief, gender, disability and we are Mowaamah -GOLD certified in Saudi.”

Learn more about our culture and life at PepsiCo: PepsiCo Culture

Job Overview: As part of the KSA sales team, the primary role of this position is to maximize sales volume, minimize stales, achieve distribution targets, implement agreed merchandising standards, collect accounts receivable, and maintain high levels of customer service. The supervisor will be required to attend training courses designed to improve levels of professionalism and customer service. The supervisor is required to complete a daily debriefing with his pre-sellers.

Responsibilities

1. Agree with the DSM volume & stales targets for the customers served by the pre-sellers and communicate to all sales staff.
2. Conduct daily de-briefing sessions with all pre-sellers, reviewing all key measures included in the KPI report. Provide an action plan to improve performance.
3. Meet weekly with the merchandisers serving the outlets managed by the supervisor to ensure all merchandising team members are briefed on in-store arrangements and promotional activities.
4. Prepare journey plans for all pre-sellers and confirm customer service frequency to maintain customer satisfaction levels.
5. Plan holidays and relief cover to ensure continuity of customer service standards, ensuring all outstanding monies are accounted for prior to pre-sellers departing on vacation.
6. Provide on-the-job training by accompanying pre-sellers on their journey plans four days each week.
7. Attend a monthly team briefing session with the DSM to present a summary of the team’s performance vs. plan and actions agreed for the following month.
8. Maintain agreed merchandising plans in all outlets.
9. Achieve monthly activity to plan.

Qualifications

1. Commercial awareness - strong knowledge of what's important for Sales to develop selling tools and stories, delivering Gold standard execution.
2. Strong verbal and written communication as well as facilitation skills - confidence to lead discussions across all levels.
3. Strong negotiation and relationship-building skills with the ability to influence at all levels.
4. Demonstrated functional expertise with FMCG Company for a minimum of 6-8 years of sales field experience and experience in Category Management Projects.
5. Very good English and Arabic language skills.
6. University Graduate & Computer Literacy (Windows applications).