Sales Specialist

Summary:

The Sales Specialist serves as the company's ambassador and the first point of contact for potential clients. Their primary role is to build strong relationships with clients, understand their needs and expectations, and provide ideal housing solutions through the company's units. Their role extends from the initial contact with the client to the successful completion of the sales process, ensuring an exceptional customer experience at every step.

Duties & Responsibilities:

• Build professional relationships with potential clients, understand their housing needs, and answer their inquiries about available residential units and company projects.
• Receive and accurately record client requests, ensuring a full understanding of their requirements and preferences.
• Follow up on client reservations, verify their accuracy, and update client records accordingly.
• Provide detailed and comprehensive presentations of residential units, including location, specifications, areas, prices, and available amenities, highlighting the unique advantages of each unit.
• Provide comprehensive information about the residential suburbs affiliated with the National Housing Company, including infrastructure, amenities, and available services, to help clients make informed decisions.
• Prepare sales contracts accurately and in accordance with approved policies and procedures, ensuring the client understands all terms and conditions.
• Coordinate with banks and other financing entities to ensure the smooth and timely completion of the financing process.
• Accompany clients on field tours of residential units, provide detailed explanations of projects and facilities, and answer any questions or inquiries.
• Represent the company at exhibitions and real estate events, communicate with potential visitors, and present offers on the company's projects and products.
• Maintain and continuously update the customer database, recording all interactions and relevant information.
• Strive to achieve individual and collective sales targets, contributing to the company's business growth.

Qualification & Experiences:

• Bachelor's degree in Business Administration, Marketing, or any related field is preferred.
• At least 2 years of experience in real estate sales.
• Excellent communication and negotiation skills.
• intermediate in English, spoken and written.
• Computer skills and proficiency in Customer Relationship Management (CRM) software.

Skills & attributes:

• Excellent communication skills: The ability to communicate clearly and effectively with clients, both verbally and in writing, to build strong relationships and understand their needs
• Strong negotiation skills: The ability to negotiate successfully with clients to achieve the best possible outcomes for both the company and the client
• Organizational and time management skills: The ability to organize tasks, prioritize, and manage time effectively to achieve set goals
• Ability to work under pressure: The ability to handle work pressures and meet deadlines while maintaining high performance
• Flexibility and adaptability: The ability to adapt to changing work requirements and handle unexpected situations with confidence and flexibility
• Passion for the real estate field: Demonstrating interest and a desire to learn and develop in the real estate field, contributing to providing better customer service
• Dynamic and energetic personality: The ability to build positive relationships with clients and inspire confidence through personal interactions
• Continuous learning skills: The ability to keep up with changes in the real estate market and continuously develop skills and knowledge