Sales Named Account Manager | Riyadh

Confidential Company; Riyadh; On-site; SAR 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Named Account Manager to drive growth in Public Sector and large Enterprise accounts. This role demands a seasoned sales professional with a solid track record in UCaaS and CCaaS sales, who can maintain strategic partnerships and ensure customer satisfaction. The ideal candidate will possess strong executive relationships, excellent communication skills, and the ability to lead virtual teams. Join a forward-thinking company where your contributions will directly impact customer experiences and business success in the vibrant market of Saudi Arabia.

Qualifications

• 10 years of enterprise UCaaS or CCaaS sales experience.
• Strong executive-level relationships within Public Sector Accounts.

Responsibilities

• Maintain accountability for assigned accounts, ensuring customer satisfaction.
• Develop accurate forecasts based on growth plans and sales targets.

Skills

UCaaS Sales

CCaaS Sales

Account Management

Strategic Planning

Forecasting

Communication Skills

Interpersonal Skills

Education

Engineering Degree

Registered with Saudi Council of Engineers

Job description

AVAYA contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create.

The richness of Avaya’s global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced.

AVAYA is seeking a talented Sales Named Account Manager to join our team in Saudi Arabia covering Public Sector Accounts and/or large Enterprise accounts. Are you a dynamic sales professional with a passion for technology and a proven track record in enterprise UCaaS or CCaaS sales? If you are ready to take on a new challenge, we want to hear from you!

Key Responsibilities

Account Management: Maintain full accountability for assigned accounts, acting as the trusted advisor and advocate for customers. Ensure high levels of customer satisfaction while protecting the interests of both the customer and Avaya.

Sales Strategy: Maximize opportunities by driving the customer planning process. Lead virtual account teams to build strategies that deliver balanced growth, continued account penetration, and customer satisfaction.

Forecasting: Develop accurate forecasts based on short and long-term growth plans.

Executive Partnerships: Maintain long-term strategic partnerships at the executive level. Ensure key executives understand how Avaya solutions meet their business needs.

Client Engagement: Serve as the key client contact for all customers. Introduce specialists and/or partners based on strategic sales activities.

Strategic Planning: Conduct short and long-term strategic account planning to enhance the quality of the sales pipeline, accelerate revenue generation, and improve the customer buying experience.

Sales Targets: Consistently hit or exceed annual sales targets, driving revenue growth and ensuring business success.

Desired Candidate Profile

• +/- 10 years of executive-level enterprise UCaaS or CCaaS sales experience.
• Saudi National based in Riyadh or Abu Dhabi. Note: no sponsorships are available
• Engineer registered with the Saudi Council of Engineers
• Proven track record of managing and growing customer accounts with history of exceeding sales targets
• Solid understanding of Avaya products and solutions.
• Strong executive-level relationships within Public Sector Accounts
• Excellent communication and interpersonal skills. Fluent in Arabic and English
• Ability to lead virtual teams and collaborate effectively.
• Strategic thinker with strong planning and forecasting abilities.

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