Sales Manager

Our client specializes in guiding organizations across both private and public sectors on their transformative path to the cloud, leveraging their cutting-edge Sovereign Multi-Cloud for Business Platform. Renowned as leaders in the design, supervision of construction, and operation of Data Centers throughout the MENA and GCC regions, they actively contribute to fostering innovation and operational efficiency. With a focus on strategic IT transformation, the company aligns closely with client objectives, providing invaluable support in effective planning, seamless implementation, and proficient management of IT infrastructure.

Scope of Work:

The Sales Manager is responsible for:

• Managing a full service portfolio.
• Maintaining strong relationships with the clients and for the continuous management of sales leads and opportunities.

Duties & Responsibilities:

• Research and identify potential customers and evaluate the need from market/territory analysis.
• Receive directives, sales goals and targets from Direct Manager and create related action plans to reach these goals.
• Deliver service portfolio presentations and organize meetings with customer representatives.
• Assist in setting and implementing sales strategy plan that involves prospecting and qualifying targeted customers in various industry sectors and territories.
• Maintain a strong client relationship through regular close contact, including regular face-to-face meetings, telephone, and e-mail communication.
• Sell service portfolio offered by the client using a consultative approach.
• Provide accurate sales information to Direct Manager for CRM system updates.
• Continuously work on new business development and identifying new account opportunities.
• Responsible for exceeding the target set by the direct manager.
• Collect, disseminate, store and manage Requests for Information (RFIs), Requests for Quotation (RFQs), Requests for Proposal (RFPs), and Invitation for Bids (IFBs) obtained from customers.
• Capable of consolidating and submitting proposals.
• Stay up-to-date with the latest developments in the area of work.
• Report periodically on the status and progress of activities and achievements to the direct manager.
• Ensure continuous coordination with the Head of Business Units.
• Ensure continuous coordination with clients and partners.
• Act as the front image of the client in International & Promotional Events, assisting in coordinating and participating in them.

Required Skills & Attributes:

• 7-9 years of sales experience in consulting firms (preferably IT) providing services and solutions to large customers.
• Knowledge of cloud computing technologies.
• Excellent communication skills, both written and verbal.
• Good computer literacy and proficiency in MS Outlook, Word, Excel, PowerPoint.
• Ability to work in a team environment and lead a team.
• Responsible, ambitious, flexible, self-motivated, result-oriented, and well-organized.
• Superior customer service skills for dealing with both internal and external customers.
• Ability to manage multiple tasks simultaneously and handle stressful situations.
• Knowledge of company services and ability to demonstrate benefits to clients, highlighting key differentiation from competitors.
• General understanding of computer networks/systems architecture and features.
• Willingness to travel to client sites/branches.

Technical Training Certifications:

• To ensure advanced training in related fields, such as:
  
  • Advanced Sales & Account Management Skills.
  • Sales & Leadership Skills.
  • Excellence in Sales & Customer Service.
  • Worldwide recognized accreditations and standards in Service Management & Customer Excellence, related to specific Portfolio of Services, such as: DR Sales Specialist, Accredited HP Sales Professional.